Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

Industry Leaders Join Forces to Introduce New Sales Channel for eCommerce Businesses via Secure Chat
  • USA - English


News provided by

WebsiteAlive

Aug 30, 2013, 03:00 ET

Share this article

Share toX

Share this article

Share toX

Houston, Texas (PRWEB) August 30, 2013 -- WebsiteAlive, SiteLock and SecureBuy, in a joint statement today, announced the release of AliveSecure, an innovation in secure online communications and transaction processing. They are launching the new technology as an online Software-as-a-Service (SaaS) designed to secure credit card payments through a website or mobile chat interface.

AliveSecure is a combined effort of development and custom integration of patented and patent-pending products provided by WebsiteAlive, a leading provider of online chat and click-to-call communications; SiteLock, the global leader in website security; and SecureBuy, the global leader in credit card fraud prevention technology. The PCI Compliant SaaS solution is the first to market and only service available that automates 100% of secure payment processing steps – from point of purchase through signature – in an online environment.

According to the “2013 Online Fraud Report” recently published by CyberSource Corporation, a Visa company, $3.5 billion is estimated as lost revenue this year due to online payment fraud. The report also indicates that the average ticket value for a fraudulent order is $200, approximately 25% greater than the average value for valid transactions. It further claims that eCommerce sales by the end of 2013 are expected to increase 12% compared to last year. Add to that the consumer impact and their demand for a safe, yet convenient, online purchase process. Nearly 820 million consumers globally were victims of online fraud in 2011. As indicated in recent research conducted by WorldPay, 75% of consumers identify security of their personal and financial information as their number one priority. This data suggests that the potential revenue loss for many online businesses could severely cripple, if not close them, and consumers are prepared to do whatever it takes to protect their information.

To address this risk of revenue loss resulting in chargebacks and credits issued, AliveSecure manages the entire checkout process in a CHAT session that is held online or via a web-enabled mobile session. Within the chat session, the customer is prompted to enter their credit card information in a secure environment. The credit card data is verified using a risk-based authentication process and then the card data is tokenized to avoid the need for companies to store full credit card data. Upon completion of the payment step, the customer is prompted with a form that captures the biometric signature of the customer, which is also securely stored as part of the transaction. In addition to the revenue loss prevention, the automated solution can reduce staffing costs and research time required to manually investigate fraudulent and suspicious transactions.

“WebsiteAlive continuously looks for ways to extend the value of online conversations by providing a convenient method for consumers to buy online and an effective sales channel for eCommerce companies,” states Adam J. Stass, CEO of WebsiteAlive. “Adding the integration of security and payment processing to online communications is the logical next step for growing eCommerce businesses that protects their customers at the same time.”

“At SiteLock, we see thousands of websites impacted by online threats, including potential fraud, every day,” continues Neill Feather, President of SiteLock. “So, we are thrilled to be part of this unique solution for online interactions that include payments, which helps protect our customers from revenue loss.”

“SecureBuy is all about game changing technology that stabilizes commerce,” adds Greg Wooten, CEO of SecureBuy. “We are very excited about our participation in AliveSecure. With our history of payment fraud prevention through online and mobile commerce, the extension of our proprietary technology to online chat and click-to-call conversations opens exciting new revenue opportunities for online businesses.”

The newly integrated product, AliveSecure will be available first to current customers of the three companies and will follow shortly thereafter to broader markets. Learn more about this groundbreaking sales channel at http://www.AliveSecure.com.

# # #

About WebsiteAlive
WebsiteAlive (http://www.websitealive.com) is a fast and forward thinking software developer and online communications provider, dedicated to developing the most flexible and agile innovations delivered in a straightforward and streamlined approach. Since 2004, our feature-rich, industry-leading, and award-winning Live Chat and Click-To-Call solutions — AliveChat™ and AliveDial™ — are being used to meet and greet website visitors, answer questions, increase leads and close sales. Trusted by more than 11,000 web and mobile sites, including the San Francisco Giants and many other major sports teams, Loews Hotels & Resorts, CA Technologies and PCMall – to name a few, WebsiteAlive prides itself on its innovation, simplicity, flexibility and value that help Internet-based organizations of all sizes thrive.

About SiteLock
SiteLock (http://www.sitelock.com / @SiteLockSecure) is a global website security technology and services leader, with more than 1,000,000 online businesses protected. SiteLock finds, fixes and helps prevent malware and other threats from affecting websites and their visitors. The SiteLock 360-degree website security services include malware and vulnerability scanning, automatic malware removal, advanced website protection through a web application firewall, website acceleration powered by a global CDN as well as PCI Compliance and expert services that are available 24/7. Each subscription to the service includes the SiteLock Trust Seal, which is proven to increase sales and conversions by more than 10%. As a member of a number of cybercrime awareness and prevention associations, including the Anti-phishing Working Group (APWG), the Online Trust Alliance (OTA) and StopBadware.org, SiteLock continually strives to educate online businesses about the risks to their websites and help prevent them. SiteLock was founded in 2008 and is headquartered in Jacksonville, Florida with offices in Scottsdale, Arizona and Boston, Massachusetts.

About SecureBuy
SecureBuy (http://www.securebuycommerce.com) is a wholly-owned subsidiary of SignatureLink, Inc., SecureBuy is the leading architect of fraud technology and commerce solutions. SecureBuy Labs, the R&D arm of SecureBuy, is contracted for use by some of the largest players in the payment eco-system as a think tank and development incubator for new technology. Best known for the creation and development of one of the most widely adopted patented technologies in the mobile and eCommerce space utilized daily for payment acceptance, SecureBuy is a direct global provider of payer authentication services, risk management and end-to-end automated fraud solutions for acquirers, ISO's and/or payment processors.

Morrisa Zimmeth, WebsiteAlive, (888) 696-4513, [email protected]

Modal title

AliveSecure Logo
AliveSecure Logo
AliveSecure Logo

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.