Regions Best 2013
“As a two-year recipient of this prestigious award, we are honored that the majority of the female population prefers Memorial for their health care needs
Lufkin, TX (PRWEB) September 04, 2013
Memorial Medical Center-Lufkin has been chosen as the “Best Hospital in the Region,” and awarded the Women’s Choice Award® from WomenCertified. This award is based on patient experience in the Angelina and Nacogdoches counties area. To receive the award, Memorial had to meet a robust criterion that considers female patient satisfaction and what women want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
WomenCertified awards products and services based on the collective recommendations of women and serves to empower women to make smart healthcare choices.
“As a two-year recipient of this prestigious award, we are honored that the majority of the female population prefers Memorial for their health care needs,” Memorial President and CEO Gary Looper said. “It is our goal to the exceed the expectations of all of our patients, and we know women tend to be the decision makers when it comes to the care of their families. This award signifies our community’s recognition of our commitment to quality.”
Women make 90 percent of health care decisions for themselves and their families, according to a study published by the American Academy of Family Physicians. And more than 91 percent of women feel like marketers and businesses don’t understand them.
“We provide women with a trusted third party endorsement based on hospital experiences by women in their community. As the Region’s Best Hospital for Patient Experience, Memorial Medical Center-Lufkin meets the toughest standards of excellence set by women” states Delia Passi, CEO and founder of WomenCertified, and former publisher of Working Woman and Working Mother magazines. “Women have many choices when it comes to healthcare. Now they can make informed choices based on the recommendations of women who have experienced that hospital. Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of care for her and her loved ones.”
Hospitals qualify for this award based on an objective proprietary scoring process. The scoring incorporates a national, standardized survey of patients' perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems) and an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
About Memorial Medical Center-Lufkin
About Memorial Medical Center-Lufkin is the largest health care system in the deep East Texas area. Memorial Medical Center-Lufkin is a private, not-for-profit hospital that provides more than a quarter of a million patient services each year. Since its inception in 1949, Memorial Medical Center has paved the way for quality, innovative health care in East Texas. In fact, Memorial consistently ranks among the nation’s best for exceptional health care and patient satisfaction.
About the Women's Choice Award
About the Women’s Choice Awards® WomenCertified® is a marketing research firm and the home of the Women’s Choice Award, The Voice of Women. The Women’s Choice Award is the first national award based on the recommendations and preferences of women. We are the source for women seeking credible recommendations. Our hundreds of thousands of members each share a lifetime of experiences as a woman and vote for businesses and brands that are meeting their high expectations. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men. To learn more, visit http://www.womencertified.com