San Francisco,CA (PRWEB) September 12, 2013
Customer engagement solutions provider, Benbria®, utilized the comprehensive services of XBOSoft, a fast-growing software quality assurance company to release its new Loop™ solution. Loop is leading in the area of mobile customer engagement enabling retail, hospitality and restaurant brands to improve the customer experience and revenue growth by getting and staying in the loop with their customers.
Today, many companies are under pressure to shorten release cycles. To assist these companies XBOSoft provides consulting and testing services along with a roadmap for long-term software quality improvement. By providing increased testing coverage across multiple platforms, XBOSoft allows Benbria’s development team to focus on the most important issues while reducing overall development costs. The nature of the Loop™ makes broad and scalable quality assurance services necessary.
"I'd like to thank the whole XBOSoft team, for all the hard work on finding tricky problems, bugs, and performance issues,” said Peter Menhart of Benbria.
Daryna Bronnykova from Benbria adds, “We are a young and dynamic team. We are quite aggressive in terms of changing features - we take out things that don't work and replace them with other features sometimes within a span of just a few weeks. XBOSoft has been very good at doing exploratory testing. The team is very good at getting things done quickly, which is perfect for our aggressive release schedule. I am happy to work with XBOSoft and I would definitely recommend their services to any software company that requires comprehensive quality verification.”
"Our clients are not only looking for software testing but also specialized QA services to take their product to the next level. This is the nature of today's challenging business climate; you have to get better, faster,” according to Philip Lew, CEO of XBOSoft.
Benbria is leading in the area of mobile customer engagement. Benbria enables retail, hospitality and restaurant brands to improve customer experience and revenue growth by getting and staying in the loop with their customers. Using a variety of mobile, in-store and on-property technologies – including SMS, email, Web, mobile app and kiosk – Loop™ enables brands to capture and direct real-time customer requests, concerns, suggestions and positive input to management and employees for action and closure. Loop helps enterprises deliver a superior customer experience that goes above and beyond their competitors. Closing the loop through on-the-spot staff action helps brands quickly enhance the customer experience during visits, recover dissatisfied customers, improve in-store sales conversion rates, pre-empt online criticisms and foster positive reviews. For more information: http://www.benbria.com.
XBOSoft is an international firm specializing in software quality assurance with branch offices in the USA and Europe. With a proven record of success working for Fortune 500 companies and specialized ISVs, XBOSoft has gained broad domain expertise with extended experience in finance and healthcare. Our commitment to software quality improvement is implemented through practical quality assurance processes combined with deep technical expertise.
For more information, visit http://www.xbosoft.com.