London (PRWEB UK) 10 September 2013
The Next Ten Years (NextTen) is a new training and consultancy business that has launched to help companies around the world resolve their efficiency and performance growth problems where the accepted best practice approaches fail to achieve the necessary goals.
The launch fills a need in the current business landscape for executive training that looks beyond traditional methodologies to a new way of thinking that emphasises the central importance of the overall customer experience in the operations of a company.
It is this focus on the customer that is the core to the NextTen approach, based on the principle that it is a logical starting point for companies that are faced with ever increasing complexity in resolving both their internal and external issues.
The consultancy aims to help client create new opportunities, which their customers need but have not yet thought about. The operational change aspect of the consultancy’s work centres around advanced thinking in process management to align everything a company does to this extended customer view.
NextTen consultants are trained in the latest approaches for business process management and customer experience management as well as more traditional techniques such as the Lean Six-Sigma, Enterprise Architecture, TOGAF, QFD and Agile methodologies. They work with clients to develop bespoke services to help them cut costs, increase revenues, improve customer service and increase company maturity levels.
Janne Ohtonen, senior partner at NextTen, states, “We are very excited to launch this new company which is focused on new approaches to business change which can deliver greater value than the traditional approaches. This company is all about you.”
NextTen is a market leading multinational training and consulting entity with a wide range of customers across multiple markets around the globe. The business believes that customer centric thinking and the efficiency implications of broken process are the most important items on the executive change agenda and that existing approaches need to be significantly enhanced as they are not delivering good enough results with anywhere near enough consistency. NextTen also offers thought leadership and change ideas to demonstrate the company’s expertise and to differentiate it from the traditional sales and marketing function.
The Next Ten
+44 203 290 5965