Maintenance Software (CMMS) Provider, Maintenance Assistant Inc., Unveils QR Codes in Its Flagship SaaS Offering

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Maintenance Assistant Inc., a leading CMMS provider, today announced the release of Quick Response (QR) codes across its cloud-based CMMS platform. This includes QR codes for facilities, equipment, inventory and work orders.

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Maintenance is performed in the field or on the production floor, and that's the place where technicians need to access critical technical information. Scanning a unique QR code speeds up access to vital information.

“With organizations worldwide broadening their smartphone usage, we’re seeing more and more technicians accessing Maintenance Assistant via our mobile app”, explained Daryl Sedgman, President. “Early indicators lead us to believe that QR code functionality will have a dramatic impact on productivity and will accelerate mobile and cloud-CMMS adoption in an industry that is traditionally slow to embrace new technologies."

“There are so many practical ways that QR codes can be used beyond the marketing gizmos everyone is familiar with." said Marc Castel, CEO. "Maintenance is performed in the field or on the production floor, and that's the place where technicians need to access critical technical information. Scanning a unique QR code that's located on a piece of equipment can bring up vital safety and operational instructions, schematics or technical manuals right on the technician's smart phone or tablet. Savvy maintenance managers can boost worker productivity by pre-loading all the relevant documents into the CMMS. This will reduce trips back to the maintenance department or the loss or damage of sensitive paper information in the field."

"We see the biggest use case for QR codes in scheduled inspection rounds", said Jeff O'Brien, head of Customer Support. "Imagine the efficiency gain using QR codes to inspect 50 fire extinguishers using our multi-asset work order for example. Just scan the QR code of each fire extinguisher and press done or add a voice memo if there's a problem and that's it, inspection completed and recorded."

"QR codes was one of the most requested features by our users", explained Bob Kandic, Chief Software Architect. "Technicians can scan QR codes attached to any asset using a free scanner app on their mobile phone or tablet device and are instantly connected to the record dedicated to that asset in Maintenance Assistant CMMS. The use cases are endless." When an asset tag with a QR code is scanned, the technician can:

Submit a work request.
Set the system offline/online.
Access the maintenance history of a machine and see who worked on it and what they did.
Document maintenance performed on a machine at the time of completion.
View upcoming maintenance.
Find set-up, operating and safety instructions for the equipment - ideal for ISO Certification and compliance.
View calibration data or previous test results.
Assess technical data about the machine.
Check stock levels on related parts and supplies.
Identify and track tools as they move around a facility.

Today, 90% of all new handsets sold globally are either Android or OSX. “With smartphone adoption increasing worldwide, we decided to build our technology so it is device agnostic”, explained Bob Kandic, chief software architect. “Our QR codes work on any modern smartphone so there’s no need for expensive handheld scanning devices. Technicians can use the mobile device they already have.” Like all new features, this new service is available to all MA CMMS Version 5 users at no additional cost. Users can create an unlimited number of QR codes for their facility with no restrictions. QR codes are created in high resolution, print-ready PDF format suitable for printing on paper or foil labels that can be attached to assets in the user’s facility, or users can order metallic asset tags through Maintenance Assistant at a nominal cost.

About Maintenance Assistant CMMS software:
Maintenance Assistant CMMS is an essential operational and management tool for managing scheduled and unscheduled maintenance of assets such as buildings, manufacturing plants and equipment. "Our mission is to be the global CMMS of choice by focusing on product excellence, an outstanding customer experience and an easy-to-understand low monthly price” said Marc Castel, CEO. Maintenance Assistant helps companies drive down the cost of maintenance, work smarter and save money by helping to increase asset life, prevent equipment failure, track maintenance costs, improve productivity, reduce equipment downtime, and lower the total cost of ownership of equipment, while at the same time improving legal, regulatory and audit compliance.

Since its launch in 2006, Maintenance Assistant CMMS has been deployed in over 150 countries and in more than 30 languages. We are one of the fastest growing Maintenance Software solutions, providing a modern CMMS / EAM experience to customers around the world. For more information please contact: info(at)maintenanceassistant(dot)com.

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Jeffrey O'Brien
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