FrontStream Payments Announces Executive Appointments and Formation of New Nonprofit Division

Share Article

FrontStream Payments, Inc. has announced Mark Sutton as the Chief Revenue Officer and General Manager of FrontStream’s newly formed Nonprofit Division and Steve Fafel as Chief Delivery Officer.

News Image

Immediately following the news of FrontStream Payments’ acquisition of Artez Interactive and GiftWorks, Nina Vellayan, President and Chief Executive Officer of FrontStream, has announced two key executive appointments. Along with these appointments comes the unveiling of FrontStream’s Nonprofit Division, a strategic business unit that serves a client base of over 16,000 nonprofit organizations and houses FrontStream’s family of nonprofit-focused subsidiary brands; FirstGivingTM, Artez Interactive, and GiftWorks.

“The FrontStream Nonprofit Division is an extension of the work that we have been doing for the past several years,” says Vellayan. “Based upon our decision to expand our platform of nonprofit-focused products, it has become necessary to create a new business structure that will help to cultivate those efforts. The Nonprofit Division achieves this by clearly identifying a dedicated set of resources that focus solely on the needs of our nonprofit clients and this growing sector.”

Mark Sutton, formerly the President of Artez Interactive, will assume the role of Chief Revenue Officer and General Manager of FrontStream’s Nonprofit Division and will report directly to Nina Vellayan. Sutton will oversee all day-to-day operations of the Nonprofit Sales, Account Management, and Support teams in the US, Canada and Australia.

Sutton is a pioneer of peer-to-peer and social media fundraising. He has over two decades of experience in online marketing, fundraising, social media, and business development. In 2003, Mark established FirstGiving, Inc., and led the company as CEO from 2003-2008. FrontStream acquired FirstGiving in 2012 and continues to invest in the growth of the FirstGiving product suite as part of FrontStream’s commitment to expansion and growth in the nonprofit sector.

Steve Fafel, who served as Chief Executive Officer of GiftWorks, is now the Chief Delivery Officer for FrontStream Payments and all related subsidiaries. Fafel will manage all aspects of product delivery including the Professional Services organization, integration of all platforms, and seamless implementation of the growing product & service offering to FrontStream’s current and future partners and clients. Furthermore, as the leader of Product Management, Fafel will provide future product direction and vision for all of FrontStream’s business units including FrontStream’s For-Profit and Nonprofit Divisions.

Fafel has spent the last 20 years leading software development teams and product design for both for-profit and nonprofit organizations, helping them use technology in creative ways to build products and solutions. After working directly with a faith-based nonprofit, Steve joined GiftWorks in 2004

“With Mark and Steve’s leadership we will continue to create a culture of customer-centric growth that will not only make us a valuable partner to the organizations we serve but will allow us to deliver the tools that will empower our clients to become more effective than they ever thought possible.” states Vellayan. “This is why I am so excited to have visionaries like Mark and Steve on the executive management team to carry this vision forward.”

FrontStream is backed by a group of investors led by Arsenal Capital Partners, a leading New York-based private equity firm with over $1.6 billion of committed capital under management.

To learn more about FrontStream Payments’ products and services, go to:

For more information about Artez Interactive’s Friendship Powered Fundraising, visit the company's website at:

For more information about GiftWorks’ donor management platform, visit the company's website at:

For more information about Arsenal Capital Partners, go to:

About FrontStream Payments
FrontStream Payments is a leading merchant solutions provider of integrated payment products. The company has well-established client relationships in virtually all business sectors and a strong partnership presence in the B2B, Nonprofit, Education, Automotive, Energy, and Hospitality industries. Offerings include turnkey solutions that enable clients to increase revenues through POS, mobile and web acceptance of ACH eChecks and credit/debit cards. All accounts and products are powered by FrontStream’s proprietary fasttransactTM payment platform, launched in 2011 as the first, single-source payment processing, data management and integrated ERP system of its kind. The company is headquartered in Reston, VA and has offices in Brentwood, TN, Lacey, WA, and Boston, MA.

About Artez Interactive
Artez Interactive is the leading provider of web, mobile and social fundraising solutions for nonprofits and charities around the world. After inventing the electronic tax receipt in 1999, Artez has grown to serve more than 500 organizations, including many of the largest and most iconic international brands. Every day, our team works to advance the Friendship Powered Fundraising™ platform in support of the causes that matter most.

About GiftWorks
GiftWorks is a leading provider of fundraising management tools and services for charities in the United States, Canada, and around the world. The GiftWorks product line includes software and solutions that help nonprofits build relationships with donors, solicit and track contributions, facilitate communication, manage volunteers and events, and produce analytic and compliance reports. GiftWorks has been serving nonprofit sector since 2004 is headquartered in Lancaster, PA.

About FirstGiving
FirstGiving empowers passionate individuals to raise money online for thousands of causes and helps 501c3 nonprofit organizations plan, execute, and measure successful online fundraising campaigns. FirstGiving is a proven provider of powerful, yet easy-to-use tools for charity fundraising events and grassroots fundraising campaigns and securely processes online donations. Fundraising ideas and fundraising tips abound on FirstGiving, and our personal fundraising pages are easier to use than any other fundraising software product. In addition, in support of our commitment to expanding the world of giving, we offer a suite of Application Programming Interfaces (APIs) enabling charities and outside parties to tap into our donation processing and fundraising expertise. For more information, visit or contact us at press(at)firstgiving(dot)com.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Jon R. Moore
since: 02/2010
Follow >
FrontStream Payments, Inc.
since: 06/2011
Like >
Visit website