FrontPoint Security Releases Customer Success Stories

The security industry has been negatively viewed due in no small part to the use of highly questionable sales tactics. Since its inception in 2007, FrontPoint Security, the leading nationwide wireless home security company, has built a solid reputation.

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ASecureLife.com's #1 Home Security

The first company I went with, which shall remain nameless, really turned me off in a big way and ultimately drove me to try out FrontPoint Security and I am really glad I did.

(PRWEB) September 04, 2013

Since its inception in 2007, FrontPoint Security, the leading nationwide wireless home security company, has built a solid reputation by providing a level of customer service that goes beyond what most customers are accustomed to. The security industry has been negatively viewed due in no small part to the use of highly questionable sales tactics. False promises, hidden fees, and intrusive door-to-door salesmen all contribute to the long-standing belief that the security industry will do anything to get a sale.

FrontPoint Security has taken a different approach and has focused on making the customer experience as enjoyable as possible. The company employs no door-to-door salesmen, offers a zero pressure sales environment, and has a support team that focuses on ensuring the customer’s satisfaction with the service. As a result, customers have written reviews across several reputable sites, such as Yelp and Angie’s List. Customers have also provided positive reviews in the comments of professional home security review sites, such as A Secure Life and Security System Reviews.

FrontPoint Security is also an accredited business by the Better Business Bureau (BBB). The BBB creates the score by looking at a total of 16 different factors; such as background, customer experience, and even government actions against the company. Compared with other companies in the security industry, FrontPoint stands out across many review sites.

From Kudzu:

"Yesterday, 07/25/2013, a few teenage boys were caught after breaking into several homes and taking multiple items. My house was one of those houses, except that they were unable to take anything. After throwing a hammer throw my glass back door my alarm went off. The glass sensor works great! Now knowing I had an alarm the boys took off without anything from my house. Frontpoint was unable to reach me and immediately dispatched the police to my house where they confirmed the attempted break in. Once Frontpoint was able to reach me they informed me of what had happened and that the police were there waiting and communicated to the police that I was on my way. You never know if having a system will help or if the glass sensor will work, but it does and Frontpoint did a great job. Thanks."

From A Secure Life:

"I decided about five or six months ago that I wanted to invest in a home alarm system for my residence. I live in the suburbs and not really in a very bad neighborhood or anything but I thought the extra peace of mind for road trips and the ability to more closely manage my home’s energy usage would be a good thing so I went for it.

The first company I went with, which shall remain nameless, really turned me off in a big way and ultimately drove me to try out FrontPoint security and I am really glad I did. The big difference between the two is that the first company I went with made me feel like a stooge anytime I had questions about how things worked or what I expect as a new user. Their customer service representatives were just plain uninterested and rude.

FrontPoint, as their reputation indicates, has always been more than happy to help me with any issues or questions I’ve had since I started with them. The service differs very little technically speaking, but the way they treat their people stands out."

From Security System Reviews:

"I am glad to see that FrontPoint Security is on the list for the top security system rankings. I have owned a FrontPoint security system for about three years. In fact I think my security monitoring contract is expiring soon. When that time comes I will definitely be renewing my service with FrontPoint. They have been nothing short of spectacular. If I had my own home security system rankings I would most definitely rank them number one, and that is from first hand experience. Great service, and the family loves it."

From CitySearch:

"My new home was broken into, ransacked and property stolen! I felt violated and not in control so I knew I had to do something quick. Even though I had two Rottweilers the thieves must have been watching as I was at the dog park with both of them. I did my research over the Internet and one company kept coming up as the best in the alarm industry, FrontPoint! I filled out their contact form and promptly received a call from them.

They explained everything in detail, the different options and the costs. Seeing as my two Rottweilers would set off any infrared detectors, I decided to go with sensors on all my windows and doors. That is how the thieves got into my house in the first place. I have to say, their customer service is top notch, from going over options, getting the equipment here quickly and helping me set the system up. I am not that handy but the system is so easy to install, much better than I expected.

If you are looking for reasonable pricing, great customer service and ease of installation and set up, FrontPoint is the way to go! All this and a great Internet interface, apps for your smart phone (just in case you forget to arm the system before you leave) makes FrontPoint the smart choice in home security!"

Despite the positive reviews from customers across multiple platforms, FrontPoint Security encourages prospective customers to do the research and make a decision themselves. Websites that are difficult to navigate, or fail to display basic and important information, are red flags. Negative reviews are especially helpful to look at; to see if there are any concerning trends and also to see if problems get resolved.

About FrontPoint Security

FrontPoint Security is the leading nationwide provider of interactive wireless home security systems. FrontPoint combines next generation technology with remarkable simplicity and commitment to service, resulting in a safer and unique customer experience. With customers in all fifty states and Canada, FrontPoint Security is one of the fastest growing alarm companies in North America. FrontPoint is a GE Security Authorized Dealer and Alarm.com’s Preferred Dealer for no-hassle security solutions. For more information, please visit http://www.FrontPointSecurity.com or call 866.296.3945.


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