The full day Healthcare Experience Design Workshop explores how patient-centered thinking can enable better experiences and outcomes.
Portland, OR (PRWEB) September 05, 2013
Delight 2013, a two-day customer experience conference in Portland, Oregon, October 7-8, 2013, has announced a new full-day healthcare experience design workshop featuring speakers from the Mayo Clinic, Zoomcare, and OHSU.
The full day workshop explores how patient-centered thinking can enable better experiences and outcomes. Facilitated by ISITE Design Experience Design Strategist Guy Bourgault, the session brings together leaders on the front lines of the changing healthcare landscape. The featured speakers include:
- Dave Sanders, MD – The Co-founder and CEO of Zoomcare, Dave is revolutionizing the delivery of state-of-the-art healthcare to improve experiences for patients.
- Linn Goldberg, MD – Linn is the Professor of Medicine at OHSU and recipient of the “Lifetime Achievement Award” - President’s Council on Physical Fitness and Nutrition. His work has helped OHSU leverage technology to engage teams and improve outcomes.
- James Oliver Senior – As the Experience Design Lead at the Mayo Clinic’s Global Business unit, James has brought a mobile-centered vision to drive product innovation.
The full conference pass provides access to the workshop in addition to the second day Main Event featuring keynotes and case studies from beloved brands including Zipcar, Nike, Intuit and Disney. Delight 2013 is part of Design Week Portland, which organizes more than 50 design focused events around the city.
Workshop space is limited to provide an intimate setting for learning and collaborating. For more information, please visit the official Delight 2013 conference website at http://www.delight.us/conference.
For media inquiries, contact Laura Chechette at 617-401-2294. For event sponsorship and registration questions, contact Katie Del Angel at info(at)delight(dot)us.
About the Delight Conference
Delight was founded in 2005 as an event series focused on gathering brands and professionals who care about making experiences people love. Formerly called Love at First Website, Delight has included past speakers from Zipcar, REI, Adobe, GlobeSherpa, Rue La La and Columbia Sportswear. The event is organized by ISITE Design, a digital agency with a focus on experience design consulting. http://www.delight.us/conference.
About ISITE Design
Delight 2013 is organized by ISITE Design, a digital experience agency focused on helping organizations rethink their business through a digital lens. The agency serves clients globally with services that span digital strategy, experience design, web content management, mobile and analytics. Founded in 1997, ISITE Design has offices in Portland, OR, and Boston, MA. Clients include Columbia Sportswear, Esri, Kindercare and Harvard. http://www.isitedesign.com.