Clients want faster proposals with quicker installation dates. We have answered this need with FlueBase.
Tecumseh, MI (PRWEB) September 10, 2013
A Michigan chimney sweep company, Doctor Flue, Inc.®, is revolutionizing the chimney and hearth industry. Doctor Flue, Inc.® introduced FlueBase at the end of August. FlueBase is an innovative software system for the iPad (or FluePad) which allows homeowners to view project proposals, sign contracts, and schedule appointments on the same day as their fireplace and chimney inspection. In addition to these convenience features, clients also have access to Doctor Flue, Inc.®’s entire product selection which includes wood and gas fireplaces, inserts, stoves, and accessories.
“It is important that we offer a standard of service for all clients. It is also important that evaluation forms and proposals are easily legible. Utilizing the iPad’s built-in features, we are able to build a system that allows us to serve our clients more quickly and completely than ever before,” states Kevon Binder, Jr., manager of Doctor Flue, Inc.®.
Annual fireplace and chimney inspection reports are necessary for the sale of a home as well as to ensure flammable deposits are not built-up inside the fireplace or chimney. Fireplace and chimney inspections by Doctor Flue, Inc.® allow homeowners to view the interior of their chimney via photographs and video shot during the evaluation. With FlueBase homeowners will now receive a fully electronic report, including photos with detailed descriptions outlining structural deficiencies, damage, and potential problems. A second copy can be instantly emailed to a builder or realtor during the appointment.
Kevon Binder, Jr. created FlueBase in response to customer requests. “We have listened to our clients’ requests on Angie’s List and our website’s feedback system. What we have discovered is that clients want faster proposals with quicker installation dates. We have answered this need with FlueBase. This will continue to become more robust as our needs change. We eagerly welcome client feedback on this new experience.”
Doctor Flue, Inc.® offers fireplace installations and chimney services to clients throughout Michigan and Ohio. Doctor Flue, Inc.® is owned by Kevon “Doc” Binder and managed by his son, Kevon Binder, Jr. The company offers a huge selection of fireplaces, fireplace accessories, and chimney services. For more information, visit http://www.doctorflue.com. You may also call Doctor Flue, Inc.® at 800-GET-FLUE or email them at office(at)drflue(dot)com.