Simon Peacock, Director of Engagement, says Live web chat is a highly effective tool with 20% of website visitors who engage in Live Chat being converted into customers.
(PRWEB UK) 11 September 2013
Live web chat is a highly effective tool with 20% of website visitors who engage in Live Chat being converted into customers.
The Web Chat Company specialises in the SME market place, offering an enterprise solution at a fraction of the normal cost. Website owners now have the opportunity to chat with thousands of customers a day through Live Chat on their websites, all at an extremely low fixed cost.
This powerful tool is a must have for any business website. Our bespoke software enables intelligent capture of website visitor questions and then allows website owners to provide feedback in the way they want the questions answered.
Simon Peacock, Director of Engagement, says, “Within 14 days of being on your site we will know 98% of the answers to the common questions being asked.“ He goes on to say, “This is a very exciting day for all here at The Web Chat Company.
"It has taken a lot of time and effort to get us to this stage. Our research shows that companies find it hard to have their web sites staffed with quality chat agents eight hours a day. We are excited to be able to help our clients by offering a fully staffed web chat solution 18 hours a day using the number No.1 Live Chat software platform from ‘LivePerson’™.”
The Web Chat Company’s solution is sold through its accredited reseller channel, which has been active in pre-selling to the market prior to our launch date. Peacock says, “The response we have had has been fantastic with over 70% of customers who fit our criteria saying ‘yes’ they would like to proceed.”
About The Web Chat Company
The Web Chat Company provides real-time live agents for 18 hours a day, from 6am to midnight, 365 days a year – all at a fixed low monthly charge. 85% of customers being charged £8.33 / $12.49 per day. This is a fraction of the cost in comparison to an in-house solution. We ensure there is no compromise in the quality or service as we use the market-leading LivePerson software platform to deliver a successful Live Web Chat experience for all our customers.
For more information about becoming a Web Chat Company Reseller contact Carl Nolan: carl(at)thewebchatcompany(dot)com.
For more information regarding our Live Web Chat solution contact us at chat(at)thewebchatcompany(dot)com or visit us at http://www.thewebchatcompany.com.