Cambridge and Peterborough NHS Foundation Trust aims for increased efficiency with BigHand's digital dictation solution

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BigHand’s digital dictation solution will aid Cambridgeshire and Peterborough NHS Foundation Trust to drive efficiencies in clinical correspondence.

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BigHand was the obvious choice for us as its offering was exactly what we needed.

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Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) have chosen BigHand’s digital dictation technology to help save time, increase productivity and improve timely delivery of care across the Trust. BigHand’s solution, which is currently being implemented in stages, has replaced the Trust’s previous analogue tape-based method of recording and transcribing clinical notes.

The Trust, which provides mental health services, children's community services and learning disability care, chose to partner with BigHand; a specialist provider of digital dictation, speech understanding and clinical correspondence solutions to speed up its workflow processes and ultimately improve patient care.

Gerhard Smith, Project Manager at CPFT, said: “The roll-out across the Trust will happen in stages. The initial stage will constitute the bulk of the licenses and will range from clinicians, consultants to administrative staff. The next stage will see the roll out of additional licenses as required and, in parallel, we will start a pilot to trial speech recognition to further realise the full benefits offered by the BigHand systems.”

The new system, which includes a number of smartphone users, will show benefits including timely access to patient dialogue, monitoring and treatment plans using their mobile devices, helping the trust to deliver operational efficiencies and achieve associated cost savings as well as providing more personalised, real-time patient care.

Following the complete implementation, and once clinicians are seeing the benefits of the solution, the Trust will look to introduce BigHand’s voice recognition technology to enable clinicians to compose written documents using their voice, which will deliver further efficiencies and cost savings. Mr Smith added: “Once all staff are trained and are comfortable in using BigHand’s dictation technology, we will look to introduce voice recognition into the Trust. Ultimately, it’s the complete work cycle that we see will give us the biggest benefits and we are hoping for real cost savings once the voice recognition technology has been implemented. We hope for the complete integration to be realised over the next three years.”

Mr Smith concludes: “BigHand was the obvious choice for us as its offering was exactly what we needed. Furthermore, from the moment we began working with BigHand, they have been extremely helpful and we are looking forward to seeing the benefits the solution will bring. BigHand is always ahead of the game and looking at the next development. We have been really impressed by the functionality of the system so far.”

BigHand offers GPs, clinicians, medical secretaries and other staff an intuitive, easy-to-use interface enabling them to easily create, track, transcribe and manage individual workloads. It also gives the option to seamlessly integrate options such as speech recognition, outsourcing or smartphone-based dictation.

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About BigHand
The BigHand Group supports over 170,000 healthcare and legal professionals globally, across 1,600 organisations, and is based out of London, Chicago, Sydney and Toronto. BigHand is a Microsoft Gold Partner and BlackBerry ISV Partner. BigHand is the leading provider of digital dictation and speech recognition technology to the UK Healthcare market. As a UK developer, BigHand has a 20+ strong development and products team based in the UK. Further information is available at

For more information, please contact:
BigHand Ltd                

Chris Bell                
Marketing Manager (UK Healthcare)    

Neo PR
Josephine Timmins

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Chris Bell
BigHand Ltd
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