We would like to reaffirm our commitment to our customers that we will always support them and continue to support our products.
Boucherville, Quebec (PRWEB) September 12, 2013
TelcoBridges today reaffirmed its policy not to discontinue support, or ‘End-of-Life’ its products. This policy complements the recent expansion of TelcoBridges’ product family, with the introduction of the new Tsig signaling gateways. At a time when other telecom equipment providers are discontinuing support for legacy products, TelcoBridges is reaffirming its commitment to customers and partners with new solutions, and a guarantee of enduring support for existing products.
By reaffirming its ‘Non-EOL’ policy, TelcoBridges gives customers the confidence they need to deploy technology that not only serves their immediate needs and maximizes their return on investment, but also helps to ensure the control and predictability required to plan out long-term growth strategies.
“As other equipment providers discontinue legacy products and shut down support, we at TelcoBridges realize that our customers, – some of which are among the largest Tier-1 carriers in the world – will always need to maintain 100% control and predictability over their network,” said Gaetan Campeau, CEO of TelcoBridges. “As such, we would like to reaffirm our commitment to our customers that we will always support them and continue to support our products.”
Since TelcoBridges was founded in 2002, the company has never discontinued any of its products. Not only has TelcoBridges continued to support each of its products - but it has also invested significantly within the last year to broaden and enhance its training and support offerings. TelcoBridges is able to offer such continuity by designing for reliability, and by only working with suppliers that also commit to a non-EOL policy. For more information on TelcoBridges’ philosophy for supporting its products, please visit the Policies section of http://www.telcobridges.com.
TelcoBridges is a leader in the design and manufacture of carrier grade, high performance, and high-density VoIP media gateways which bridge the gap between TDM and IP. TelcoBridges accredited partners (consisting of valued-added resellers, system integrators, and solution developers) have deployed VoIP media gateway solutions with remote and onsite installation, as well as personalized 24/7 support in over 70 countries worldwide. TelcoBridges brands include: Tmedia™ (VoIP media gateways), Tsig Signaling Gateways, Tdev™ (development platform) and Tmonitor™ (real-time network monitoring equipment). 2012 marked TelcoBridges’ 10-year anniversary. For additional information, please visit: http://www.telcobridges.com.
M. McCuaig, Director of Marketing & Communications
Tel.: 450-655-8993 x. 169, mmccuaig(at)telcobridges(dot)com