Seva Call is a new and efficient way of achieving old-fashioned customer service, but with better connections than ever.
Wichita, KS (PRWEB) September 17, 2013
Seva Call (Save-A-Call) is launching in Wichita to connect consumers to the right service professionals by phone. Seva Call is a free, algorithm-based, virtual concierge service that lets consumers connect to top-rated, available businesses in minutes. A recent study showed that 78% of small businesses are content to rely on “word of mouth” to get customers rather than invest where most consumers are searching: online. That's one reason why it takes consumers about 30 minutes to find an available pro online. Seva Call, which is already helping customers and businesses connect in more than 50 other cities, is now welcoming Wichita to its network.
To quickly connect to available service professionals, Wichita residents just visit http://www.sevacall.com and enter their location, availability and a description of the problem at hand. Seva Call’s algorithm filters through Wichita’s over 2,400 businesses. It selects the best matches based on proximity, availability, the job needed and even quality control measures like online consumer ratings and reviews, social media interactions and call analytics. Within minutes the consumer is connected with up to three pros in their area by phone.
In over 50 service categories like roofing, painting and heating and cooling, Seva Call saves consumers' time and energy while finding the skilled professionals who match their schedules, service their needs and answer their questions right away. All of this is done without compromising personal privacy, charging membership fees or interfering with the quality customer service small businesses are known to provide.
“Seva Call is a new and efficient way of achieving old-fashioned customer service, but with better connections than ever,” explained founder Manpreet Singh.
Seva Call is also an effective tool for businesses that find traditional marketing and lead generation too costly and risky. With Seva Call, top-rated local businesses preview service request details for free by phone, text, or email and either accept or reject the referral based on the details provided. Seva Call only charges a flat-rate per live conversation with an actively searching consumer.
Rex Hayden of JDI Windows raved that, after signing up with Seva Call, his first referral turned into an $11,000 job. Since Seva Call does not take a percentage of any business’ revenue, Hayden only paid a low pre-negotiated rate for that highly profitable contract and potentially life-long professional relationship.
The Seva Call team will also launch its iPhone and Android app in the near future. It will provide the same instant responsiveness to service needs for consumers far from home, helping even more busy Wichita residents.
Seva Call raised $1.3 million in Series-A funding last fall and has launched in a plethora of cities across the United States including Omaha, Atlanta, Indianapolis, Baltimore, Philadelphia, Minneapolis, and Boston. Connect with Seva Call on Facebook, Twitter and YouTube.