Cellular Sales Rolls into New Milford with Customer Service as Top Priority

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Premium Verizon wireless retailer offers everything on your wireless wish list.

Cellular Sales' New Milford store

Cellular Sales renovated a building which had been vacant for more than a year for its New Milford, Conn., store

We expect the people here in New Milford are going to be wowed by the Cellular Sales customer experience.

Cellular Sales, the nation’s largest premium Verizon Wireless retailer, with approximately 570 U.S. locations, announced the grand opening of a new store at 115 Danbury Road in New Milford.

The new location occupies a rehabilitated building, which had been vacant for more than a year prior to Cellular Sales’ renovation, across the street from the Home Depot on Danbury Road. The store is expected to bring a total of 15 jobs to the area and is currently hiring.

"We expect the people here in New Milford are going to be wowed by the Cellular Sales customer experience," Jeremy Passamonte, regional director at Cellular Sales, said. "This is a great community, and we’re excited to be able to bring our hallmark customer service to this area."

According to research conducted by Oracle, quality of customer service plays a major role in consumers’ decision to switch mobile providers, even more so than network coverage or device options.

Cellular Sales offers easy-to-understand wireless plans and highly trained customer service representatives walk customers through the activation process while in the store.

"The process of selecting a new wireless plan, choosing a new phone and activating service on a new device is intimidating to some people," said Jay Witherspoon, director of advertising for Cellular Sales. "We work hard to keep our plans simple and easy to understand. And we handle the entire activation process so you don’t have to."

Modern consumers are focused on best-in-class technology and getting the best deal for their budget. Cellular Sales focuses on offering a one-to-one sales experience that takes the mystery out of wireless shopping and simplifies the experience for consumers.

"We understand that mobile devices plan an important part in the lives of most Americans," Dane Scism, founder and CEO of Cellular Sales, said. "From email and shopping to staying in touch with your kids, technology is always at your fingertips. Our pledge is to make wireless shopping as fun and helpful as possible. At the end of the day, it’s all about the customer."

About Cellular Sales

Headquartered in Knoxville, Tenn., Cellular Sales was founded in 1993 and was named by Inc. Magazine as one of the nation’s fastest-growing privately owned retailers for five consecutive years. The company currently employs nearly 4,500 people and operates more than 560 stores nationwide. To find out more about the new Cellular Sales Verizon Wireless store in New Milford at 115 Danbury Road, call Jeremy Passamonte at (203) 724-7773. Job seekers may visit the Cellular Sales employment page to search current openings at the New Milford location. For more information on the company, visit cellularsales.com.

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Chris Martin
Fletcher PR
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