FEI Behavioral Health to Present at Disaster Recovery Journal Conference

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Knowledge Shared Among Leaders in Business Continuity and Disaster Recovery Industry

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FEI Behavioral Health, a national crisis management, EAP and wellness company based in Milwaukee, will present a session at the upcoming Disaster Recovery Journal Fall World 2013 Conference in San Diego, running Sept. 22-25, 2013.

FEI’s Senior Director Terri Howard will present an innovative workshop, “Best Practices in Accounting for People during Crisis Events,” on Tuesday, Sept. 24, at 1:30 p.m. PDT. The presentation will discuss how business continuity professionals can create a comprehensive accounting for people plan for their organizations.

Participants will learn how a properly managed and executed family assistance plan can boost their organizations’ public image and assist with the successful resolution of a crisis. The session will help organizations identify ways to effectively respond to information inquiries, while ensuring that other response and recovery operations can proceed. Attendees will review case studies outlining best practices companies have implemented to account for people in the past and will learn how these strategies are currently being used.

Howard is responsible for working with FEI corporate clients to ensure they are prepared for, can respond to and recover from a crisis incident. She also coordinates the people support and psychological first aid services for those impacted by crises, and she is responsible for developing drills and exercises aimed at testing current plans and procedures. Over the years, Howard has contributed to several international standards and guidelines on crisis management and workplace violence prevention, including ASIS, a global community of more than 38,000 security practitioners, and the FBI.

To learn more about this presentation or the Disaster Recovery Journal Fall World 2013 Conference, visit http://www.drj.com/fallworld/.


FEI Behavioral Health is the workforce resilience expert. It delivers peace of mind to workers and their families through EAP, crisis management and work-life services. FEI established the first national EAP and is an industry leader in crisis management. It offers professional, user-friendly, 24-hour access to problem solving resources that result in better work environments. FEI Behavioral Health is part of Families International, Inc., a nonprofit membership organization of four closely-aligned, yet separate entities. Visit http://www.feinet.com for additional information.

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Nicole Singer
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