Video Interviews are the Way Forward, Say Executives at Top London Hotels

Share Article

In a film by The Telegraph Business Club, video interviewing company Compact Interview is praised for its “cutting edge technology” by executives at the InterContinental London Park Lane and The Lanesborough.

Telegraph Business Club - Film

Short documentary film on Compact Interview - "Revolutionising the recruitment process"

Video interviews give the interviewer a greater snapshot into candidates’ soft skills.

Assessing soft skills, scheduling interviews and attracting candidates are the foremost recruitment issues identified by senior management at two of London’s top hotels in the Telegraph Business Club’s profile of video interviewing company, Compact Interview.

The film, which premieres today on Compact Interview's blog highlights the challenges faced by hiring managers and HR professionals. Senior managers at InterContinental London Park Lane and The Lanesborough examine the potential of video interviewing for solving hiring problems.

“This is leading technology and video interviewing is the way forward,” said Paula McColgan, Director of Sales & Marketing at The Lanesborough, who emphasises the importance of keeping pace with new HR technology.

“We already have graduates attaching videos when they submit their CV,” continued McColgan, who indicates the hotel’s HR team are looking at new ways of capturing and using video more effectively during the recruitment process.

“It allows you to interview in your own time,” confirmed Zoe Collings, Sales Manager at The Lanesborough.

Anja Henschel, Human Resources Manager at InterContinental London Park Lane uses Compact Interview’s software to reduce the cost of recruitment, commenting, “It can help the HR team and hiring managers use their time more efficiently.”

Using Compact Interview’s platform, Henschel’s team creates customised video interviews and emails a link to candidates, who record their responses on their computer or mobile device. The HR team then reviews these video responses on the platform and shares them with the respective hiring managers.

“Very often, the really good candidates are the most difficult to track down,” said Rupert Sellers, who founded Compact Interview in 2012 to improve the process of getting from CV to candidate placement. During his 12 year career in hospitality recruitment, Sellers grew frustrated by interviewing poor candidates who came across well in their CVs.

“Video interviews give the interviewer a greater snapshot into candidates’ soft skills,” echoed McColgan. The service enables both the candidate and recruiter to assess whether they are suitably matched.

As a technology company, based in London’s Tech City in Shoreditch, Compact Interview continues to look to the future, particularly as the demand for international recruitment grows. Integration with new platforms, such as HR portals, social media and optimising for mobile devices are central to the company’s roadmap.

Sellers is confident about the future of Compact Interview. Already popular with the hospitality industry, the company is currently working with financial companies, law firms and management consultants.

To find out more about Compact Interview and request a free trial, visit

About Compact Interview

Compact Interview ( enables employers to screen candidates directly with customised video interviews. Candidates use their computer, laptop, smartphone or tablet to respond to bespoke questions pre-set by the employer. The privately held company, based in Shoreditch, London launched in 2012 by Rupert Sellers, an experienced recruiter and hospitality specialist.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Rupert Sellers
since: 08/2012
Follow >
Compact Interview
since: 09/2012
Like >
Compact Interview

Follow us on
Visit website