We've seen an increasing demand in the SMB sector for cloud based services and PBXs are definitely coming out of the closet and moving to the cloud.
Seattle, WA (PRWEB) September 20, 2013
Caisson Technologies, a Seattle based telecommunications agency providing SMBs with telecom consulting & telecom brokerage services, becomes one of the first independent telecom agencies in Seattle, WA to successfully complete Comcast's Business VoiceEdge™ training and certification program. Caisson is now authorized to sell the Business VoiceEdge™ service along with Comcast’s Business Internet service.
Comcast Business VoiceEdge™ (BVE) service is a fully managed voice solution. It's basically a VOIP PBX in the cloud. Whether you are a business of 5 or 500 employees, single location or multiple, Business VoiceEdge™ saves you time and money by letting you focus on your business and not your business communications.
Some of the main benefits that Business VoiceEdge™ can deliver to the typical small business are:
- No Capital Expenditure
- Simplified/outsourced management
- Unified communications & mobility
- Scalable for business changes and new locations
- Business voice continuity build in
"I'm really excited to add Comcast's Business VoiceEdge™ service to our hosted PBX service portfolio", says Brian Wade, President of Caisson Technologies. "We've seen an increasing demand in the SMB sector for cloud based services and PBXs are definitely coming out of the closet and moving to the cloud."
The legacy PBX stuffed in some electrical closet has always been a point of contention with office managers, IT managers and business owners. When problems arise the trouble shooting process and resulting finger pointing between PBX vendors and carriers becomes a frustrating, service disrupting loop that leaves customers with a bad feeling about telecom. The hosted PBX gives customers a single provider alternative. In the case of BVE, Comcast will be supplying the connection, the service, and the handsets. This model should deliver a more streamlined solution to the end user.
On premise PBX's, both voip and digital, are still the most common voice solution deployed by small businesses. However as the internet connections have become more robust over the years IT decision makers have become more comfortable with placing business critical applications off site.
If your business is looking at improving your voice communications solution you should give Caisson a call. We can discuss your needs and evaluate your options. Comcast Business VoiceEdge™ just might be the right fit for your business.
You can reach Caisson @ http://www.caissontechnologies.com or call (206)420-0140.
Caisson is an independent telecom consulting agency operating out of Seattle, Washington. We specialize in providing communication and networking services to businesses in the greater Seattle area as well as nationally. We connect businesses of all sizes with advanced networking, communications and technology solutions. Founded in 2005 we have worked with over 800 small to medium sized businesses. At Caisson, we understand our customers need for a technology solution that can deliver a productive edge. We strive to do that with matched expertise and professional service. For more information, visit http://www.caissontechnologies.com.