Protection 1 Provides Enterprise Solutions and Managed Services for National Accounts Customers

Protection 1 Provides Integrated Solutions Combined with its Award-Winning Customer Service

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“We were aware that the integrated solutions and technological capacities of Suntera and Integration Logistics represented an opportunity to transform the industry once combined with our national footprint and support capabilities,” said Timothy J. Whall,

Chicago, IL (PRWEB) September 24, 2013

Protection 1, the largest full-service business and home security provider in the nation, today announced it has fully commercialized its Enterprise Solutions division – leveraging its national footprint to provide support for enterprises in financial services, data centers, energy, education, healthcare and other segments. Since its acquisition of Integration Logistics and Suntera Security last year, Protection 1 has focused on enhancing its integrated solutions for both its existing and new national account customers.

Protection 1 has fully commercialized its integrated solutions division and offers support for enterprise level access-control, IP video and integrated systems. By deploying virtual monitoring and maintenance (VMM) technology, Protection 1 is able configure, install and monitor whole enterprise solutions with the capability to address any issues often before the customer is even aware of a potential concern.

“We were aware that the integrated solutions and technological capacities of Suntera and Integration Logistics represented an opportunity to transform the industry once combined with our national footprint and support capabilities,” said Timothy J. Whall, chief executive officer, Protection 1. “As enterprise security needs have become more sophisticated, the demand for video monitoring and access control features are increasing. Enterprises need solutions that surpass industry norms and Protection 1 is now uniquely positioned to meet and exceed the needs of the marketplace.”

Recognizing an absence of solutions in the market that could both install and provide ongoing support at the enterprise level, Protection 1 has developed a specialized offering in the industry. With more than 70 brick and mortar locations across the country, Protection 1 Enterprise Solutions teams have a national presence yet are nimble enough to provide immediate support. Protection 1 provides services including system health-check monitoring, on-site repair, staffed technical support, and management of access control and video available 24 hours a day.

“Our first priority is to deliver unparalleled customer service,” said Christopher BenVau, SVP of Enterprise Solutions at Protection 1. “We have developed our teams to be agile enough to provide the support and solutions our clients need. We can now track a problem, analyze it, and have it fixed before it ever becomes an issue and our enterprise level clients depend on that capability.”

Protection 1 has been strategically growing its presence in this space, developing a comprehensive solution for Fortune 1,000 companies that is unparalleled in the industry. For more information about Protection 1, please visit us at http://www.protection1.com.

About Protection 1

Protection 1, the largest full service business and home security company in the U.S., provides installation, maintenance, and monitoring of single-family home security systems business security systems and multifamily security systems. The company’s relentless focus on customer service has resulted in the removal of their automated phone attendant, the introduction of the Tech Trackersm service and the ability to provide same-day service in most cases. In 2012, the company was recognized by leading industry publication SDM as Dealer of the Year for the unique ways the company approached its business, the industry and the surrounding community that year. Protection 1 is also the nation's largest provider of wholesale monitoring services, through its CMS division, and the leading provider of multifamily security systems installation, maintenance and monitoring through its Network Multifamily division. Protection 1, which serves more than 1 million customers and employs over 2,500 people in more than 70 locations across the country, has a 95.6% customer satisfaction rating and an A+ Better Business Bureau Rating. For more information about Protection 1, visit http://www.Protection1.com.

Press Contact:

Jennifer Webb
Coltrin & Associates, Inc.
Jennifer_webb(at)coltrin(dot)com
pr(at)protection1(dot)com
212-221-1616 ext. 102


Contact

  • Jennifer Webb
    Coltrin & Associates, for Protection 1
    +1 (212) 221-1616
    Email

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