Announces New Vice President of User Experience

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Stephen Love joins's leadership team Inc., the leading provider of integrated web-based member management software, job board and career center services, and buyer’s guides announced the addition of Stephen Love, Vice President of User Experience. Mr. Love joins the company with over 18 years of experience in interaction design, user interface design, social computing, knowledge management, digital engagement, and user adoption and training. Having spent much of his career in Washington DC, Mr. Love has a long history of working with large and small associations and non-profit organizations, providing him with a deep level of understanding of user experience as it relates to member-based organizations. He joins a number of outstanding recent additions to the leadership team.

In his role, Love will lead the UX team at in successfully integrating a user-centered design approach into the ongoing AGILE product development lifecycle of the company’s suite of SaaS products, balancing business drivers and users’ needs and resulting in the best experience possible for’s customers and their members. UX design is critical to the ongoing success of integrated membership management platforms. With increased focus on the user/member experience, perceptions and responses to effective system design, organizations are better positioned to increase loyalty, productivity and satisfaction of their stakeholders.

“We’re thrilled to have Stephen join’s leadership team,” said JP Guilbault, Chief Operating Officer at, “As we focus on driving innovation and customer experience in the industry, having a proven leader to ensure our platform successfully meets our customers’ needs and expectations through intuitive design, is critical to our continued success.”

“Stephen has a tremendous reputation and a proven ability of helping organizations leverage design in attracting constituents and improving the user experience. is continuing to invest in and build a senior leadership team that’s unmatched in the industry,” said Bill Stover, CEO and President at, “The team brings a wealth of experience to our organization that will help us accelerate our innovation and strengthen our customer relationships.”

About Inc.
Established in 1998, helps member-centric organizations around the world provide more value to their members, drive non-dues revenue, increase their relevance through innovative member engagement tools, and enhance overall operational efficiencies.’s SaaS-model membership management solution provides member-based organizations the tools they need to effectively brand their organization, engage their membership and streamline their administrative processes. Additionally, the company offers innovative career centers and buyers guides that provide both increased membership value and non-dues revenue. As the globe’s largest provider of membership management and association management software, provides comprehensive membership solutions to over 2,400 customers in 32 countries.

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Alastair Watson, VP Marketing
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