Austin TX (PRWEB) September 29, 2013
As part of an increased focus on social media, the developers of the Tenant File are providing increasing customer support through online media such as Google Plus, YouTube, Twitter, Facebook, LinkedIn, blogs and other social media outlets. For example, the Tenant File Blog provides valuable tips and articles on using the software and commentaries on related topics. The Twitter feed provides links to topics of interest to property managers, such as common issues that other managers face and solutions for common maintenance problems. The Tenant File staff is active in LinkedIn groups to interact with property managers and provide advice to posts inquiring about property management related issues.
Wayne Gathright, president of W G Software, Inc states that, “we can not only help our own customers, but we can also provide valuable information for all property managers. There are unique situations that we discover every day through social media connections, and we are happy to provide insight from our prospective.” He continues, “We hope to continually expand our repertoire of helpful videos and make them available to customers through the channels they are used to using.”
In addition to online video training, the Tenant File also provides a complete User’s Guide, a printed Quick Start Guide, two months of phone support, unlimited web support, and various paid services. Even with an abundance of customer support options, the main focus of the Tenant File Property Management Software is to keep the application intuitive and simple to use, so the customers will not need to seek outside assistance.
About the Tenant File
By staying on top of the newest technology, yet including the security and speed of desktop software, the Tenant File Property Management Software remains a true leader and pioneer in the field of rental property management software. For more information, contact the Tenant File through their website at http://www.TenantFile.com.