Fruition Partners Restructures Organization to Enable Continued Growth and Provide Streamlined Client Experience

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Account Management, Program Delivery and Shared Delivery Services Teams Created to Meet Needs of Growing Customer Base

Fruition Partners, the leading provider of technology-enabled services for the Service Management sector, today announced its reorganization. Included in the announcement is the creation of Account Management, Program Delivery and Shared Delivery Services teams. The strategic reorganization will provide a streamlined client experience while enabling Fruition Partners’ to build more cohesive teams and processes to better support its accelerated growth.

Gartner estimates the cloud market is a $131 billion industry this year. Fruition Partners’ commitment to Cloud Service Management – the practice of creating new, custom solutions that leverage and integrate with the ServiceNow® platform puts the company in an ideal position. As enterprises embrace the cloud for service management they are looking to cloud service providers like Fruition Partners to help them reach their organizational goals. Fruition’s creation of focused teams for Account Management, Program Delivery and Shared Delivery Services enables a long-term partnership with its clients.

The Account Management team is responsible for building long term, sustainable relationships with Fruition’s clients, meeting their unique IT Transformation and Cloud Service Management needs. They are supported by the Program Delivery Team, designed to provide tailored solutions and consulting to Fruition’s largest, global clients. The Shared Delivery Services team leads the optimization of delivery skills, methodologies and technology-enabled services to increase Fruition’s effectiveness and value to all clients.

In support of this restructuring, Fruition Partners announces the appointment of J.P. Bartley as General Counsel. Mr. Bartley comes to Fruition from Kirkland & Ellis LLP in Chicago, where he served as a corporate transactional partner. He will be responsible for all of Fruition’s legal activities ranging from internal corporate governance matters, client contracts and strategic acquisitions to IP and Employment issues. With more than eight years of experience in legal practice he looks forward to contributing his expertise to the executive leadership team.

Mr. Bartley is joined by Shane Carlson as Principle Consultant – Global Programs. Mr. Carlson is responsible for building a scalable strategy for delivery of IT Transformation solutions as well as scoping and consulting on multi-year, multi-phase IT transformation projects for Fruition’s largest, global clients. With more than 18 years of expertise as a service management consultant for firms such as Cognizant and Pepperweed Consulting, Mr. Carlson brings a passion for pursuing better ways to make technology work for people and businesses.

“We continue to be excited about the potential in front of us in the cloud services market,” said Marc Talluto, CEO of Fruition Partners. “Today’s restructuring allows Fruition to meet the changing needs of our growing customer base. With robust service offerings, innovative products and people, anchored by unrivaled ServiceNow expertise, Fruition has established itself as a trusted partner to some of the world’s most respected organizations and will continue to do so – helping them realize the price and performance advantages of service management in the cloud.”

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About Fruition Partners
Fruition Partners is a technology-enabled services firm focused on elevating Service Management to the cloud. The company combines practical experience with technology-enabled tools and services to help organizations attain sustainable success throughout the entire Service Management process. With more than 325 ServiceNow implementations to its credit, Fruition is a Preferred Service Partner of the leading enterprise IT cloud company. Fruition’s depth of experience and team of more than 200 cloud-integration experts, accelerate service management to the cloud and ensure clients experience the cost and performance benefits quickly and easily. Named one of America’s fastest-growing private companies on the Inc. 500|5000 list debuting at #480, Fruition Partners is a trusted partner to some of the world’s most respected organizations including Target, General Electric (GE), Delphi, Fox and Tulane University. For more information on Fruition Partners visit, follow the company on Twitter @FruitionPartner or call toll free 1-888-604-0055.

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April Burghardt
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