We want our customer service reps to be able to give out the most accurate scam information possible. This way they can give people the advice they need to recover from a scam.
SAN DIEGO, CA (PRWEB) August 06, 2013
CourtRecords.us.org is putting their customer service representatives through a training program that will allow them to help scam victims, the company said yesterday.
“Often, when people come to us it is because they have become a victim of a scam,” a CourtRecords.us.org spokesman said. “In the past we've just referred them to local law enforcement. But we decided that it would be more helpful to train our own staff to be able to give practical advice to scam victims as well.”
Former law enforcement officers are in charge of the anti-scam training program, the CourtRecords.us.org spokesman said.
“We want our customer service reps to be able to give out the most accurate scam information possible,” the CourtRecords.us.org spokesman said. “This way they can give people the advice they need to recover from a scam."
There are two types of scam victims CourtRecords.us.org hears from on a regular basis, he said.
“One type is the person who has had their credit cards stolen and used on our site,” he said. “The second type is someone who has become a victim of a scam artist who has sent them fake court records in order to extort money from them.”
In both cases, the CourtRecords.us.org customer service representatives will be able to take customers step by step through every part of the process of busting the scam artist and getting their money back, he said.
CourtRecords.us.org is an online source for public records that specializes in delivering the most comprehensive background reports in North America. Generating hundreds of customers daily, CourtRecords.us.org prides itself on providing the highest degree of customer service and report accuracy. Visit CourtRecords.us.org today to chat with a live representative, call 1-877-851-6118, or email Manager(at)CourtRecords(dot)us(dot)org with any questions or concerns.