"Not only has Mobile Command vastly improved communication between train crews and office personnel, but greatly enhanced customer service and reporting, as everything is done in real-time" said Melissa Smith, Chief Dispatcher of A&M Railroad
JACKSONVILLE BEACH, FL (PRWEB) October 16, 2013
RailSync Mobile Command increases productivity and synchronizes communications between train crews, office staff and customers through use of an IOS or Android tablet that interfaces with RailSync® Command, a comprehensive TMS for short line railroads. Mobile Command is offered free-of-charge – a great advantage for railroads that want to improve responsiveness and real-time reporting and save on operational costs across their operations.
"Mobile Command has been very helpful for us – it is user friendly and easy to learn. Not only has it vastly improved communication between train crews and office personnel, but greatly enhanced customer service and reporting, as everything is done in real-time," said Melissa Smith, Chief Dispatcher of Arkansas & Missouri Railroad (A&M).
"We are very excited about the launch of Mobile Command. It puts timely and critical information in front of the train crew, with a work order telling them exactly which cars to pull or place at each location. Additional details such as Hazmat information or instructions are easily accessible. We can customize the UI to any device that our customers choose. We do not see any point in charging extra for mobile access which should be ubiquitous in today’s technologies and expected by today’s workforce," said CEO of ShipXpress, Charith Perera.
About ShipXpress Inc.
ShipXpress is the premier provider of cloud-based software solutions which enable industrial and commodities businesses to efficiently operate and collaborate with their supply chain partners. Major US and Canadian Railroads and Fortune 500 companies in the energy, agriculture, chemicals and metal industries depend on ShipXpress to deliver customized supply chain solutions. We provide collaborative software systems to help businesses of all types and sizes manage data, simplify manual processes and improve business analysis.
About Railsync LLC
Railsync LLC is a subsidiary of ShipXpress Inc. which provides end-to-end software and service solutions for management and operations of short line and regional railroads. Railsync’s unequalled experience and expertise in Rail Logistics is at the foundation of all of our collaborative supply chain solutions. RailSync® is a registered trademark of ShipXpress Inc.