'The Unanet Knowledge Center is a fantastic resource for our rapidly growing customer community to tap into the product knowledge and business solution expertise of our whole consultant network.' - Steve Bittner, Unanet VP of Professional Services
Dulles, VA (PRWEB) December 31, 2013
Unanet, a developer of services automation software that helps project-based organizations manage people and projects for improved efficiency and effectiveness, announced that its recently launched Knowledge Center continues to grow rapidly, both in content and in customer usage.
The Unanet Knowledge Center is an online resource for customers built and maintained by Unanet’s Professional Services team. Content on over 150 topics is updated every month and focuses on customer scenarios and best-practices for product usage. Customers can find answers to Frequently Asked Questions, white papers, usage guides and many detailed recorded webinars.
The Knowledge Center can be used with other Unanet programs which are offered to ensure customer success, including implementation consulting, dedicated account managers, live Helpdesk, an annual customer conference, regional cluster meetings, a LinkedIn Group, and bi-weekly webinars on a range of topics. There is a webinar scheduled for January 23rd 2014 which will provide a tour of the Knowledge Center and other helpful resources.
In addition to online resources, Unanet provides structured training through Unanet University, for customers who prefer to learn in a classroom setting and through Partner Certification, for customers and partners who are interested in implementing the product. Additionally, Unanet University has introduced a Team training registration option, which gives a 50% discount to any organization’s second attendee.
Steve Bittner, Unanet Vice President of Professional Services, commented, "The Unanet Knowledge Center is a fantastic resource for our rapidly growing customer community to tap into the product knowledge and business solution expertise of our whole consultant network."
Unanet is a leading provider of Cloud or On-Premise software for project-based organizations. Unanet delivers skills management, resource planning, budgeting & forecasting, time & expense reporting, billing & revenue recognition, and project management reporting. Over 1,000 organizations rely on Unanet to maximize staff utilization, reduce administrative costs by 90%, improve invoicing by 10X, and support forward decision-making for improved operations.