Ontario, Canada (PRWEB) January 06, 2014
RMC International & Compuprint srl announced their joint venture in the North American market today as RMC|Compuprint North America™.
This joint venture aims to shorten the supply chain from Compuprint Head Office in Italy by warehousing a master inventory of printers, supplies, and spare parts in North America – improving upon product lead time, availability, and customer response time.
Kim Stoltz, the Compuprint Manager of North America Sales and Distribution commented that “this new joint venture between RMC and Compuprint will create a North American operation that can deliver the same quality and breadth of Business Partner and End User support that IBM and InfoPrint provided when they sold the 4247. This enhanced operation will also benefit the sale and support of the entire Compuprint line of printers including the 9000, 10300 and SP40plus.”
In addition to the role of master distributor, RMC International will be responsible for developing and supporting the VAR Channel, Warranty Management, Technical Sales & Troubleshooting Phone Support, and managing Compuprint’s marketing activities and programs.
“RMC will continue to sell the Compuprint 4247 line exclusively through the distribution channel,” said Matthew Skene, Marketing & Sales Manager at RMC International. “We believe we can increase Compuprint’s market share through the ongoing promotion of their product line, continued support to their distributors and resellers, and developing procedures and programs that improve the Compuprint customer experience.”
The full details of RMC|Compuprint North America’s program will be rolled out in January 2014. For more information please refer to the 2014 Channel Support Program Document.
The Compuprint 4247 Serial Dot Matrix Product Line is available exclusively through Compuprint Authorized Resellers and Distributors. Contact RMC International for more information on finding a Compuprint Business Partner near you.
About RMC International Inc.
RMC International Inc is an industry leader in the engineering & manufacturing of OEM products and a major worldwide distributor of high-end and niche printing and service solutions. With over 16 years experience as an IBM Business Partner, and operations in Canada, the United States and Europe, RMC International is a global leader in supporting manufacturers, resellers, service companies, maintainers, and systems engineers for all of their hardware, service, and technical needs.
About Compuprint s.r.l
Compuprint is a leader in the development and manufacturing of printing solutions for professional, industrial and transactional applications. With over 40 years of manufacturing experience in the print industry – including developing and manufacturing the legendary IBM/InfoPrint 4247 line of serial printers – Compuprint continues to produce innovative solutions that lead the industry in speed, reliability and total cost of ownership.
Source: RMC International Inc.