SpringBig Announces New Social Media Features for Merchants Using Their Loyalty Marketing Platform – Marketing Supremacy Ensues

SpringBig is the next generation customer loyalty-marketing platform allowing merchants to engage customers before and after they are in their place of business.

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BIG Loyalty for Small Business

SpringBig has changed our business. Our fanatical fan base has literally tripled in size since we started working with SpringBig.

Boca Raton, FL (PRWEB) January 09, 2014

SpringBig has announced the integration of a number of new social media and sharing features to their customer loyalty-marketing platform. The new functionality is designed to help merchants using the marketing platform drive greater customer engagement. The new feature allow merchants to:

  • Connect their Facebook and Twitter accounts to SpringBig. This gives SpringBig merchants the ability to post to their Facebook page and tweet to their followers and customers as part of their communication tools.
  • Emails that SpringBig merchants send out can include Facebook like and Twitter follow buttons.
  • When recipients like and follow merchants can track this data using the integrated reporting tools, including charts, in the Merchant Command Center.

SpringBig is a leading provider of next generation customer loyalty-marketing software. The days of punch cards are long gone, and have been replaced with tablets, customer analytics and communication tools that allow merchants to drive big loyalty without the big price.

Designed to boost customer loyalty, increase revenue and engage customers after they leave your business, SpringBig customers are in love with the system, its ease-of-use and of course, the results. Clint Reed, owner of Sweetwater Bar and Grill “SpringBig has changed our business. Our fanatical fan base has literally tripled in size since we started working with SpringBig. We couldn't be happier with this loyalty program!”

Founder and CEO, Jeff Harris, is excited about the developments SpringBig is making to their platform and expects the new features to drive greater merchant and customer engagement, citing a recent statistic from Zendesk that, “73% of customers want a loyalty solution where they shop. Our platform makes it very easy for merchants to learn about and engage with their customers.”

About SpringBig
Founded in 2012, SpringBig is a leading provider of next generation customer loyalty-marketing software for businesses looking to generate greater customer engagement and analytics. With customers across the United States, SpringBig is on a mission to help merchants everywhere easily create and manage customer loyalty-marketing programs.


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