Firefly’s first-of-its-kind mobile app assists process servers in the field to improve the quality of our service attempts.
Chicago, IL (PRWEB) January 13, 2014
Mobile apps have fast become a staple for companies seeking new, more efficient ways to do business and better connect with the modern customer. Firefly Legal, a leading associate legal services company was at the forefront of this movement with the 2005 development of a custom mobile app for process servers.
According to a recent report in Information Week, custom mobile application development is expected to be a top priority for IT in 2014. A recent report from the Ericsson ConsumerLab global research program also anticipates that of trends for 2014, mobile apps will ‘continue to transform society.’
“Business mobile apps all share common goals: to provide users a richer and more targeted experience; to simplify a task; to increase productivity; and to generally transform business processes,” said Clifton Dillman, head of IT at Firefly Legal. “Firefly’s first-of-its-kind mobile app assists process servers in the field to improve the quality of our service attempts. We saw the opportunity in this game-changing technology years ago—before the web app boom—and the use of this app has undoubtedly been a boon to our track record of success.”
The Firefly process server app features GPS routing; an option to take, upload and email photos for documentation; affidavit creation (the ability to print and sign anywhere); and job queue management. The app can also be customized to the type of service underway. This allows for fast data entry and the elimination of data fields irrelevant to the service at hand. The app is compatible across platforms can be used on with Windows, Mac, iOS, Android and Blackberry.
As a trusted, Fannie Mae approved, SOC 1 certified vendor with an A+ BBB rating, Firefly Legal is committed to upholding industry best practices. The process service app, which the company continues to improve and develop, is yet another way Firefly has leveraged technology to provide a seamless, informed, full-service client experience.
To read more about how Firefly is lighting the way for advancements and improvements in the process service industry, see this article on how Firefly is embracing technology to work smarter and innovate process service.
For more information, check out http://www.fireflylegal.com and join our online communities on Facebook and Twitter.