We're making it as simple as possible to get 24/7 support.
Anchorage, Alaska (PRWEB) January 15, 2014
ZookaWare, makers of SpyZooka Anti-Spyware, SpeedZooka PC Optimizer, CloudZooka Unlimited Online Backup software and ITZooka Remote IT Support plans to make Facebook the next official channel through which customers can request 24/7 computer support. Currently, ZookaWare offers 24/7 support by phone, email, live chat, and remote access. This announcement adds support through the official Zookaware Facebook page and gives ZookaWare customers one more way of contacting the organization for expert computer assistance.
Carl Haugen, Founder and President of ZookaWare stated, “We’ve always worked very hard to make it easy for our customers to get help with their computers when they need it, no matter what way they choose to contact us. Facebook has become one of the most popular ways of communicating online so we’re going where our customers are and we're making it as simple as possible to get 24/7 support.”
Along with the new support option, ZookaWare plans to offer special discounts to its followers and readers on Facebook. Earlier in January, the company offered visitors to its Facebook page a ZookaWare coupon code worth 20% off any purchase made through the company’s website, and company officials say they plan to offer more discounts on a regular basis.
Tony Patarini, ZookaWare's Social Media Director stated: “We’re always looking for new ways to add value for our customers and offering special discounts through Facebook helps accomplish that goal. The valuable feedback we get from our Facebook fans is one consideration we use in improving our product lines and support. Our customers are happy and we’re able to design even better software.”
ZookaWare is the developer of SpeedZooka, CloudZooka, SpyZooka and ITZooka. Since 2004 ZookaWare has been securing and optimizing computers worldwide. All software and services offered by ZookaWare are backed by 100% guarantees and include unlimited 24/7 U.S. based support by phone, email, live chat, remote access, and now Facebook.