The changing landscape of mobile device manufacturers has benefits and uncertainties. The chief benefits are options. There will always be choices along with change in the hand-held marketplace. Objective, ethical, third-party organizations can help.
WestLake Village, CA (PRWEB) January 16, 2014
The Telecom Expense Management Industry Association (TEMIA), an authoritative voice for Telecommunications Management, Telecom Expense Management (TEM), Wireless Expense Management (WEM), Mobile Device Management (MDM), Managed Mobility Services (MMS), Mobile Application Management (MAM), Mobile Security, service management; help desk support and solutions providers in related areas has published a new report on best practices for organizations that are transitioning employees mobile devices. The report, titled BlackBerry Concerns Dial up Bigger Issues for Enterprises, is available online for free from the TEMIA website at http://www.temia.org/resources/download-reports.
In a surprising twist, TEMIA members have identified a bigger issue that all enterprises must face. In the past, IT departments could rely on an orderly transition as they moved from one technology to the next. With the mobile market, shorter device replacement cycles and relentless change have created a volatile environment in which handset makers and other providers of mobile technology can quickly go out of business. Today, enterprises must develop plans to address these disruptions.
Ralph A. Rodriguez, New Technologies and Associates Chairman and CEO, said, “Organizations that are most affected by transitions include those in the legal, healthcare, and government sectors. Their employees share common characteristics with access to highly sensitive information, strong policy and government regulations for data privacy and security, and harsh consequences and penalties for data breaches. The challenges these organizations must face create significant opportunities for third party specialists that can provide specialized solutions with people, process and technology to meet these challenges.”
Steve Haddock, VP of Sales at MOBI said, “IT departments are already over worked and over capacity, enterprise clients are looking for alternative options and are relying on MOBI’s BlackBerry Migration Program to solve their immediate needs, while fast-tracking the migration from start to finish in as little as ten days. Whether you select MOBI or another TEMIA partner to help you with this migration, there is a tremendous value to leverage the best practices and dedicated resources of a third party,” added Haddock.
Wireless Analytics CEO, Erik Eames, said, “migrating from one platform to another is expensive – in time and resources. A successful transition takes advantages of cost controls inherent in the carrier’s ecosystem. We often use device upgrade eligibility to control costs when our clients transition to a new device technology or platform. For example, we were able to migrate from BlackBerry to iOS for 90% of the end users for one of our clients through methodical tracking of upgrade eligible mobile numbers and the use of our “buddy upgrade” process. The result was a cost savings of nearly a quarter of a million dollars versus the purchase of devices at standard price.”
Kevin Whitehurst Co-CEO / Co-founder from mindWireless stated, “The changing landscape of mobile device manufacturers has benefits and uncertainties. The chief benefits are options. There will always be choices along with change in the hand-held marketplace and thus no need to panic. It can be time-consuming to navigate these uncertainties and options but the good news is that there is help. Objective, ethical, third-party Telecom Management organizations specialize in getting businesses back to work doing what they do best.”
This report includes best practices and insights from TEMIA members. Its members are well-positioned to provide insights on managing transitions, because its members manage over $61 Billion in spend on behalf of enterprises. In addition, 80% of TEMIA members assist clients in implementing transitions. The report on best practices for BYOD programs can be downloaded now at http://www.temia.org/resources/download-reports.
TEMIA's ongoing mission is to raise awareness, to improve the quality and value of solutions and to cultivate shared industry knowledge for Telecommunications Management, Telecom Expense Management (TEM), Wireless Expense Management (WEM), Mobile Device Management (MDM), Managed Mobility Services (MMS), Mobile Application Management (MAM), Mobile Security, service management; help desk support and solutions providers in related areas. TEMIA seeks to do this through the development and promotion of open industry standards, and industry knowledge among solutions providers, business partners, telecom service providers, and enterprise clients. Further, TEMIA members subscribe to a Code of Ethics, which clearly differentiates their level of commitment to their clients.
For more information about TEMIA, visit http://www.temia.org.