JangoSMTP Technical Support Increases Customer Satisfaction

VIP Customer Service Produces a 21% Increase in New Customer Business

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Users like the fact that they can speak directly to a technical specialist and easily ask questions to troubleshoot their SMTP relay.

San Mateo, CA (PRWEB) January 20, 2014

JangoSMTP (http://www.jangosmtp.com), an advanced transactional email service, experienced a 21% increase in customer sign-ups last month due to a large amount of in-bound technical calls. The company offers unbeatable service with their live call center to accommodate their rapidly growing customer base.

“Users like the fact that they can speak directly to a technical specialist and easily ask questions to troubleshoot their SMTP relay,” said Melissa Cunningham, JangoMail’s Marketing and Product Director. “And business is growing because of that and our great product features.”

JangoSMTP is known for open and click tracking, DKIM signing, SPF compliance, access to SMTP log files, and API to access reporting data.

The live call center consists of two tiers: tier one assists customers with general billing and account questions, while tier two specializes in technical support.

Customers can call 1-888-GO-JANGO from 7 a.m. to 3 a.m. Eastern Time to speak to a live representative. Emergency support is also available 24/7 through the online customer support portal.

About JangoSMTP:
JangoSMTP is an advanced transactional email service provided by parent company, JangoMail. Customers can try JangoSMTP or email newsletter service, JangoMail for free without a credit card or contract. Over 200,000 organizations on six continents use JangoSMTP and JangoMail to stay in touch with their customers and prospects. JangoSMTP offers flexible pricing and unique features for entrepreneurs and businesses of all sizes and industries. To learn more, call 1-888-GO-JANGO or go to http://www.jangosmtp.com.


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