The focus on customer service and the customer experience is key to success, removing as many barriers and making their shopping experience as seamless as possible is vital to retaining a loyal customer base and winning new business.
Oxford, Oxfordshire (PRWEB UK) 24 January 2014
The intuitive, secure web site currently focusses on six primary conditions; hair loss, weight loss, stop smoking, sexual health, travel and erectile dysfunction, with additional services being added each month.
The operation is headed by Managing Director and Head Pharmacist Stuart Gale, grandson of John Frost who founded the business in 1925.
“Remote healthcare services are the future, as a new generation of internet savvy users enter the market, all aspects of healthcare in the UK are gearing up to deliver their services online. As a forward thinking company with over 90 year experience in the high street pharmacy business, leading the industry into the online pharmacy market was a natural progression” says Stuart.
The Oxford Online Pharmacy has been developed with the customer in mind, guiding users through a simplified interface to help them quickly find, purchase and supply all medical information required to complete their transaction. Additional features allow customers to easily manage their account, quickly repeat prescriptions and remind patients when prescription renewals are due.
Stuart believes “the focus on customer service and the customer experience is key to success, removing as many barriers and making their shopping experience as seamless as possible is vital to retaining a loyal customer base and winning new business”.
As the market evolves, the company are actively seeking new opportunities to deliver online pharmaceutical services, utilising new and emerging channels such as social media and mobile content delivery to capture market share.
FOR MORE INFORMATION PLEASE CONTACT:
Mr Stuart Gale, Pharmacist
Hardwick Shopping Centre, Ferriston, Oxfordshire, OX16 1XE.
Telephone 01295 262925.
GPhC Registration Number 1035893
NOTES TO EDITOR:
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