eVetPractice.com Launches Integrated SMS Service at NAVC 2014

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Leading cloud-based vet clinic software provider, eVetPractice.com, today announced a new partnership with global leader in business SMS solutions, MessageMedia.

Leading cloud-based vet clinic software provider, eVetPractice.com, today announced a new partnership with global leader in business SMS solutions, MessageMedia.

The announcement was made at NAVC 2014, a global conference for veterinarians, veterinary technicians and practice managers.

The partnership paves the way for text messages to be sent directly from the eVetPractice software, which will provide great benefits for eVetPractice customers.

  •     Significantly reduce missed appointment rates, and quickly back-fill cancelled appointments by sending appointment reminders and confirmations
  •     Enable message automation for regular reminders such as flea treatments or information about seasonal allergies, assisting in disease prevention and management
  •     Drive increased appointment rates by sending pre-scheduled reminders for vaccination or other appointments

eVetPractice CEO Eddie Heinz said that the company is excited to enter a new partnership with MessageMedia. “By partnering with MessageMedia, the leader in SMS communication, we can provide yet another creative tool for our customers to communicate with their customers.”

SMS is both an immediate and convenient communication channel that reaches every cell phone, and gets read. Research has proven that SMS has an open or view rate of 98% (Frost & Sullivan, 2010).

MessageMedia VP Andre Alexopoulos said that SMS text messaging was a perfect communication channel for eVetPractice customers and it would really help veterinary practices improve productivity and reduce costs. “SMS is the surest way to reach customers, and SMS system integration reduces work for staff. Also, SMS messages can be sent at a fraction of the cost of mobile calls or reminder post cards.”

Eddie said, “We chose MessageMedia as its reputation is built on technical expertise, industry experience, quality support, and service reliability. The quality of service MessageMedia provides is directly in line with our company culture, which makes the partnership a perfect fit."

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