No other vendor can offer the same combination of cloud-based benefits and the traditional security, reliability and scalability features that the modern contact center expects.
San Bruno, CA. (PRWEB) January 28, 2014
Bright Pattern, the only provider of next generation cloud contact center software, announced today that TMC, a global, integrated media company, has named ServicePattern a CUSTOMER 2014 Product of the Year Award winner.
Konstantin Kishinsky, CEO of Bright Pattern, on receiving the award, said, "It’s very satisfying to receive industry recognition for what we know is a truly superior product, with far greater capability than anything on the market today. No other vendor can offer the same combination of cloud-based benefits and the traditional security, reliability and scalability features that the modern contact center expects."
ServicePattern is the only next generation cloud contact center solution on the market providing a complete mix of enterprise grade functionality, reliability and security, including private, public and hybrid deployment models. The solution enables multichannel contact centers around the world, supporting thousands of agents.
"On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor ServicePattern with a 2014 Product of the Year Award," said Rich Tehrani, CEO, TMC. "ServicePattern has proven deserving of this elite status and I look forward to continued innovation from Bright Pattern in 2014 and beyond."
The 16th Annual Product of the Year Award winners are published in the January/February 2014 issue of CUSTOMER magazine.