Phillips Pet Food & Supply Chooses NE Time Systems

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Phillips Pet Food & Supply Chooses NE Time Systems

NE Time Systems (, a technology company, has announced that Phillips Pet Food & Supplies has significantly increased their productivity by utilizing the NE Time Systems solution (powered by NOVAtime).

Celebrating 75 years in business, and having been led by three generations of the Phillips family, Phillips Pet Food & Supply is today the largest distributor of pet food and supplies in the United States. During the last 32 years, Phillips has experienced explosive growth, vaulting them from a company of nine employees to a company of over 1000 employees. In the same period, the company expanded their delivery area from a 50 mile radius to 26 states and increased their warehouse space from 2,000 square feet to 1.1 million square feet. In the midst of this expansion, Phillips determined that they needed a time and attendance partner who was capable of accommodating their growth. They chose NE Time Systems.

Often, Phillips Pet Food & Supplies will receive large orders from customers. Prior to implementing the NE Time Systems solution, managing time and attendance would become a challenge during these crunch times, with management focused on fulfilling these orders. Now, Phillips’s management team is pleased that the system enables managers to delegate more effectively and streamlines time and attendance tracking. Moreover, Phillips has really appreciated having no limits on the number of managers who can review, correct, and approve timesheets in preparation for running payroll. The scalable power of the NE Time Systems solution, coupled with the expertise and responsiveness of the NE Time Systems team, has delivered in accommodating Phillips’s rapid growth.

Lori Kornacki in Phillips’s Human Resources department shares, “I really like the system overall. It is easy to get around.” In particular, she likes the tools for editing timesheets. According to Lori, “All divisions of the company have found it to be quite user-friendly. One specific example is that driver managers appreciate having the ability to record a meeting start and end time for their employees, eliminating the need for employees to punch in and out when they come in to work specifically for a meeting. She adds, “Managers also really love having the ability to set up a report to be emailed to them on a schedule.”

Ms. Kornacki also really likes that the software is web-based and cloud-based, and she explains how Phillips has realized a number of the benefits of hosted software. First, no additional infrastructure is required to support the hosted time and attendance system. Additionally, supervisors and salespeople who travel with laptops appreciate being able to access the software from anywhere. Likewise, night shift supervisors, who previously found it difficult to approve timesheets prior to the Monday morning deadline, can now finish this work from home over the weekend, as needed.

The NE Time Systems software has also empowered Phillips to monitor aspects of their growth and to make strategic changes. For instance, Ms. Kornacki explains that “although in certain departments, overtime will always be inevitable, Phillips has been able to control its overtime expenditures by closely monitoring and restructuring along the way.”

When asked about the services provided by NE Time Systems, Ms. Kornacki enthusiastically responded, “You guys rock! The service is exceptional!” She then told a story of when Phillips’s facilities were hit by a hurricane. Ms. Kornacki was impressed by the NE Time Systems’ turnaround time, saying, “We had replacement units right away.” NE Time Systems is excited to have Phillips Pet Food & Supplies as a client, and hopes to continue providing services to aid their continued growth.

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Jim Cascio
NE Time Systems
+1 (717) 295-8463
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NE Time Systems
since: 01/2014
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