We’ve seen free Wi-Fi become the most requested guest amenity across the industry in the last few years. Our new Liveport system allows us to meet and exceed guest expectations.
Kelowna, BC (PRWEB) January 30, 2014
The Wedgewood prides itself on providing excellent guest experiences, but the previous Wi-Fi system was falling short of expectations. The new wireless Internet system will provide guests with reliable, fast and free Wi-Fi throughout the entire property.
“We’ve seen free Wi-Fi become the most requested guest amenity across the industry in the last few years,” said Philip Meyer, Wedgewood Hotel’s General Manager. “Our new system allows us to meet and exceed guest expectations.”
Meyer points out that guest demands on their wireless systems have skyrocketed in the last year, primarily due to mobile devices such as Apple’s iPad and streaming video applications such as Netflix. “With Liveport’s technology, network management and guest support, we can stay ahead of the technology curve,” he said.
Liveport provides guests with a secure tunnel to the Internet for each of their devices, and manages the network to prevent abuse.
“Without network management in place, it only takes one or two users to basically make the network unusable for all guests,” said Danny Bakker, Vice President of Liveport. “We prevent that from happening to ensure every guest has a great experience online.”
Liveport services more than 400 properties in the United States, Canada, the United Kingdom and Australia.
“Guests today really just want to get online with minimal fuss,” said Bakker. “Simplicity is king. That’s what we’ve focused on, and hoteliers and guests are responding well.”
About Liveport Corp.: Liveport provides wireless Internet in more than 40,000 hotel rooms across North America, Australia and the UK. Liveport’s customer brands include Holiday Inn, Westin, Crowne Plaza, Best Western, Days Inn, Quality Inn, Comfort Inn, Super 8 and Ramada, as well as many boutique hotels. Liveport provides an end-to-end solution for hotels, packaging all planning, access points, installation, upgrades and 24/7 toll-free guest technical support in one low monthly price.
About The Wedgewood Hotel: The Wedgewood boutique hotel in Downtown Vancouver offers 83 luxurious rooms with superb service. Located in fashionable Robson Square, The Wedgewood is a member of the prestigious Relais & Chateaux collection of fine hotels and gourmet restaurants.