Boulder, Colo. (PRWEB) January 30, 2014
Connect First has put together a “dream team” of top industry professionals and legal counsel to discuss the aftermath of the new Telephone Consumer Protection Act (TCPA) that went into effect Oct. 16, 2013. The changes made to the TCPA were significant, including a set of provisions that require prior express written consent for outbound telemarketing.
The digital roundtable will be moderated by PACE’s Chris Haerich, and will address TCPA compliance, legality, and new developments that have taken place since the enactment of the legislation among other topics. The panel of industry experts will include Connect First CEO, Geoff Mina, Marketlink CEO, Kourtney Keough and PACE General Counsel Michele Shuster among others.
The Google Hangout will take place February 5 at 12:30 p.m. Eastern Standard Time (EST). To sign up for the event, please visit the following link: http://pa.connectfirst.com/What-Really-Happened-TCPA. Prior to the event, any questions can be submitted via Twitter to @ConnectFirstInc, #TCPAHangout or to Chris Haerich at chris.haerich(at)paceassociation(dot)com.
About Connect First: Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a robust platform, designed and supported by a team of highly experienced engineers, designers and business analysts, and backed with personalized in-house customer care. Solutions include Cloud Routing, Inbound ACD, Outbound Dialing, Call Tracking, Interactive Voice Response (IVR), Voice Broadcast, Disaster Recovery, Predictive Dialer, Real-Time Telemetry, CDR Reporting, Live Agent Chat and more. Through a consultative approach with each customer interaction, Connect First builds customized solutions to meet the needs of a discerning customer base. Visit http://www.connectfirst.com for more information or a free consultation with a contact center solutions expert.