East Rutherford, NJ (PRWEB) February 06, 2014
RugLots.com, which offers area rugs and floor coverings for the home and office, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of on-time shipping and excellent customer service.
When visiting the Rug Lots website, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance. Rug Lots has an “A” rating for excellent service and an “A” rating for on-time shipping.
Luba Solovyeva, the founder of Rug Lots, was “glad to hear that the hard work and dedication of our team is being recognized in such an important way. Satisfying customers isn’t always easy, but it’s what we love to do.”
As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Rug Lots and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like Rug Lots attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.
RugLots began in 2007 as a reseller of overruns and closeout "Lots" purchased from manufacturers. They completely updated and redesigned their website in 2011 to reflect their commitment to quality, integrity, and service with large, vibrant images, detailed descriptions, and customer written reviews. With this volume buying power and a commitment to quality products and customer service, RugLots works fervently to exceed expectations for quality and value.