Colorado Springs, CO (PRWEB) January 30, 2014
Alliance Storage Technologies Inc. (ASTI), the leader in professional data archiving solutions, and worldwide service provider Kodak Alaris, have leveraged their combined strengths to provide continued unrivaled quality maintenance and support for Plasmon® branded data archiving libraries globally.
ASTI offers worldwide 24 x 7 support services for Plasmon and ASTI data archive systems through its extensive network of Authorized Service Providers (ASPs). ASP’s are directly backed by ASTI’s high level support team with expertise and experience in providing quality support across a variety of industries. ASTI’s ASP’s are certified and required to meet stringent standards for quality service ensuring that all customers receive the highest level of competency, care and support.
ASTI had a long-standing relationship with Eastman Kodak Company as an ASP; however, with the recent acquisition by U.K. Kodak Pension Plan (KPP) and subsequent creation of the new company, Kodak Alaris, a new contract was in order. The highly involved arrangement is all-encompassing with ASTI’s contribution expanding to include the supply of ASTI manufactured and certified parts, advanced support including software and hardware engineering support, problem analysis, and repair recommendations in concert with Kodak Alaris onsite FE’s. Kodak Alaris will be providing on-site labor and logistics for customers operating under service agreements, and time and materials support for services required outside of contract coverage.
The new contractual agreement between companies is mutually beneficial to both Kodak Alaris and ASTI, combining the best-in-class expertise of both organizations while creating a highly advantageous environment with extended service capabilities for customers. The expanded partnering agreement will enable Kodak Alaris to repair and maintain ASTI AA and G Series, and legacy equipment such as Plasmon M, D and 12 Inch Series, Filenet OSAR libraries, as well as HP and IBM libraries. Services will also include installation of new libraries and onsite system upgrades and expansions.
Kodak Alaris boasts world-class service, a very high rate of customer satisfaction and industry recognition. Its service infrastructure is extensive with over 80 years of experience and hundreds of Kodak Alaris employed Field Engineers (FEs) strengthening ASTI’s ASP network. Kodak Alaris offers award winning on-site service with coverage’s to meet customer needs, including priority service, 24 hours a day 7 days a week.
About Alliance Storage Technologies Inc.
Alliance Storage Technologies Inc. (ASTI) is the primary source for professional data archiving solutions worldwide that meet and exceed today’s challenging regulatory demands for secure archival data. Professional solutions provide value to any industry including: Healthcare, Finance, Government, Insurance, Legal, and more. These regulatory-compliant systems preserve unaltered data for extended periods (greater than 50 years) at an exceptionally low total cost of ownership.
Scalable product offerings include: Direct and Networked-Attached (DAS/NAS) Plasmon® storage libraries, with Ultra Density Optical (UDO®) as the core technology, related Write-Once-Read-Many (WORM) media, and archive software. Best-in-class global support services are available to sustain customer installations. Additionally, a complete line of certified Plasmon® parts are available. ASTI is committed to providing every customer with exemplary customer service and support from first contact through the life of the relationship. Thousands of businesses worldwide trust ASTI quality to secure their valuable investments in corporate data.
About Kodak Alaris
On September 3, 2013, the U.K. Kodak Pension Plan (KPP) completed its acquisition of the Kodak Document Imaging and Personalized Imaging businesses from Eastman Kodak Company and created a new company known as Kodak Alaris. The new company and its name preserve the heritage and legacy of the Kodak brand, while embodying the speed and agility to meet market needs and changes. Kodak Alaris, which is licensed to use the Kodak brand, will focus on strategic, ongoing investments for these businesses to ensure long-term growth and success. The Kodak trademark and trade dress are used under license from Eastman Kodak Company.
About Kodak Alaris’ Document Imaging Division
Kodak Alaris’ Document Imaging solutions enable customers to capture and consolidate data from digital and paper sources, understand and extract valuable insight from the contents, and deliver the right information to the right people at the right time. Our offerings include award-winning scanners, capture and information management software, an expanding range of professional services and industry-leading service and support. With customers ranging from small offices to global operations, Kodak Alaris delivers superior systems and solutions to automate business processes, enhance customer interactions and enable better business decisions.
For further information, please visit http://www.alliancestoragetechnologies.com, or call 719-593-7900.