Clearwater, FL (PRWEB) February 10, 2014
“Like all AutoLoop products, Connect was developed from the ground up to help dealers drive sales and profits,” said Matt Rodeghero, AutoLoop Chief Product Officer. “Connect does so by consolidating all customer information and marketing activity into one access point, allowing reps and managers to boost efficiency and performance.”
Rodeghero went on to note that while Connect offered unique built-in monitoring and reporting tools, the product offered far more in terms of functionality. “Connect allows callers to view, enter, and update customer and vehicle data—including service history—in real time,” he said. “That means reps are always dealing with up-to-date data, all in one location. They can even schedule service appointments without leaving the program.”
Connect not only organizes and consolidates customer information, it also features some of the most extensive Management Oversight Reporting tools available. In addition, Connect delivers powerful tools for creating, monitoring, and updating new campaigns— including pre-written call scripts that cover most BDC marketing scenarios.
“Connect fully integrates with the DMS, providing a virtually limitless platform for assimilating dealership data, marketing activity, and relevant marketing data,” said Rodeghero. “It gives dealerships the perfect tool to leverage their BDC operations, strengthen customer relations and increase sales.”
“It’s really about allowing dealerships to take BDC marketing to the next level,” he added.
Since 2005, AutoLoop’s commitment to “Retention Through Engagement” has helped automotive dealerships nationwide increase sales, improve client retention and achieve overall higher satisfaction ratings. With an all-encompassing platform that monitors customer DMS activity in real-time, AutoLoop automatically triggers personalized custom messages through voice, email, SMS and direct mail to precisely targeted customers. As an Inc. 500 company tracking over 40 million dealership customers—with nearly a billion individual communications initiated—we’re passionate about making AutoLoop America’s best customer retention partner for progressive dealerships.