SAMBA Federal Employee Benefit Association Implements HEALTHsuite® Mercato from RAM Technologies to Modernize Their Technology Infrastructure

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SAMBA upgrades their administrative capabilities and eliminates disparate applications with HEALTHsuite Mercato.

HEALTHsuite Mercato

The switch to HEALTHsuite Mercato has simplified our technology platform and eliminated the need for staff to manage members and data in multiple systems.

RAM Technologies, Inc. a leading developer of software solutions to simplify the administration of health benefits is pleased to announce that the SAMBA Federal Employee Benefit Association has successfully migrated the administration of their business to RAM’s HEALTHsuite® Mercato platform. The move provides SAMBA with a single fully integrated solution to automate the administration of their health and non-health benefits.
SAMBA is a not-for-profit federal employee benefit association with an array of insurance products including the comprehensive SAMBA Federal Employee Health Benefit (FEHB) plan, life insurance, dental and vision insurance, disability income protection insurance, and much more.
“We are very pleased to be operational with the HEALTHsuite Mercato system,” stated Walter Wilson, Executive Director of SAMBA. “The switch to HEALTHsuite Mercato has simplified our technology platform and eliminated the need for staff to manage members and data in multiple systems. We have doubled our auto-adjudication rates and have realized organizational efficiencies in all departments. We are happy to partner with RAM and we look forward to better serving our members in the evolving healthcare arena.”
“HEALTHsuite Mercato is an adaptable solution that provides SAMBA with all the advanced capabilities essential to administering their Federal Health Benefits program from one fully integrated system. HEALTHsuite has greatly extended SAMBA’s operational capabilities and allowed SAMBA to retire multiple competitive platforms reducing expenses and associated maintenance and support efforts,” said Christopher P. Minton, Executive Vice President of RAM Technologies. “It is our pleasure to welcome SAMBA to our expanding family of clients.”
HEALTHsuite Mercato is an enterprise wide application with fully integrated functionality to automate all aspects of enrollment, eligibility, benefit administration, provider contracting and reimbursement, care management, utilization and medical management, claims administration, subrogation / overpayment recovery, customer service, premium billing, fulfillment, reporting and more.
In addition to HEALTHsuite Mercato, RAM also offers eHealthsuite, a powerful web portal product that allows members and providers to interact in real time with the health plan. The self-service capabilities of eHealthsuite permit users to conduct transactions from their offices or homes through a secure Internet connection.
About the SAMBA Federal Employee Benefit Association
For over 60 years, SAMBA has been dedicated to protecting federal employees, annuitants, and their families. SAMBA works closely with top-rated insurance providers to create plans at affordable rates to fill the specific needs of their members and their families. For more information, visit
About RAM Technologies:
RAM Technologies is the leading provider of enterprise software solutions for healthcare payers. For over 33 years RAM Technologies has led the way in the creation of superior software solutions for health plans serving Medicaid, Medicare, Commercial, and Federal Employee Health Programs. RAM Technologies has been recognized on Inc. Magazine’s List of Fastest Growing Private Companies for the last four years and has been repeatedly featured in the Philadelphia Business Journal’s Lists of Top Technology Employers and Top Software Developers.To learn more about RAM Technologies, call (877) 654-8810 or visit

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Mark Wullert
Ram Technologies, Inc.
+1 (215) 654-8810 Ext: 255
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