Seasoned Industry Experts to Provide Health Plans With Guidance on Improving Billing, Collections on the Exchanges

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In an upcoming webinar from Atlantic Information Services, three health reform systems experts will discuss what steps health plans should take to jump the hurdle of billing and collecting on federal and state insurance exchanges.

Insurers are facing unprecedented billing and collection challenges as a result of (and state exchange) glitches and the complexity of the Affordable Care Act. Among them: the need to account for a wide variety of federal subsidies and multiple payment options, and the 90-day grace period consumers have in which to pay premiums without losing coverage. How should health plans alter their systems to account for this chaotic billing and collections environment? On Feb. 13, the Atlantic Information Services, Inc. (AIS) webinar, “Improving Billing and Collections on the Exchanges: Steps Health Plans Can Take Today,” will provide insights into how billing and collections on public exchanges can be managed effectively.

Joel Ario, managing director at Manatt Health Solutions and the former director of HHS’s Office of Health Insurance Exchanges, Bobby Koritala, chief product officer at Infogix, Inc., and Jordan Taggart, a manager at HealthScape Advisors, will lead a lively 60-minute presentation, followed by 30 minutes of responses to individual questions. Participants will get valuable insights on key issues such as:

  • What does the big picture look like for billing and collecting on and state-run exchanges?
  • What challenges are plans likely to face with multiple payment streams, beneficiary churn, subsidy changes and retroactive billing…and how should they address them?
  • What do health plans need to know about the fed’s efforts to build a system by March that will track eligibility and enrollment transactions, account for subsidy payments to insurers, and provide predictable financial accounting and outlook for the entire program?
  • What different customer service and billing measures are recommended for handling new members who have never had insurance?
  • What special revenue management complexities are plans facing with exchanges?

Visit for more details and registration information.

About AIS
Atlantic Information Services, Inc. (AIS) is a publishing and information company that has been serving the health care industry for more than 25 years. It develops highly targeted news, data and strategic information for managers in hospitals, health plans, medical group practices, pharmaceutical companies and other health care organizations. AIS products include print and electronic newsletters, websites, looseleafs, books, strategic reports, databases, webinars and conferences. Learn more at

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Shelly Beaird-Francois
Atlantic Information Services
+1 (202) 775-9008 Ext: 3064
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