i-Chiro/Peak Performance Chiropractic Wins Five Consecutive Talk of the Town Awards

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Grand Rapids chiropractic clinics receive high praise from patients year after year, earning them the prestigious Talk of the Town Award for a fifth straight year.

With a win for 2014, i-Chiro/Peak Performance Chiropractic has claimed its fifth straight Talk of the Town Customer Satisfaction Award in the Health and Medical — Chiropractors category. i-Chiro has won the prestigious award every year since 2010 by earning the highest possible rating of 5 stars due to high praise from its customers.

The Talk of the Town Awards, presented by Talk of the Town News, honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.

Michael Kwast, DC, CSCS, opened the first i-Chiro clinic in Grand Rapids in 1999. Since then, the practice has grown adding another clinic, three additional chiropractors and nine massage therapists.

“Our purpose is to help as many people as possible get and stay healthy naturally,” says Dr. Kwast. “Most people have no idea how chiropractic can benefit them. We focus on education, so patients are informed and able to make informed choices regarding their health. Educate, inform, empower is one of our taglines.”

Serving patients’ needs is a high priority for Dr. Kwast and his team, and their dedication shows in the five consecutive Talk of the Town Awards. “Excellent customer service means finding where a patient has problems, being up front with them about time and costs, teaching them how it all works, and allowing them to choose what they want to do,” says Dr. Kwast. “We do all this with a smile on our face, and little to no wait times.”

i-Chiro Clinics focuses on a whole-body approach to wellness. “This means we don't just treat an injury — our goal is to heal your entire body and help you be your best. By healing the problem, we can restore balance to your body and protect against future injury,” says Dr. Kwast.

Some of the treatments available include computerized manual adjustments, which don’t require twisting/turning/cracking/popping. Additionally, the clinic offers massage therapy, vibration plate exercise therapy and mechanical traction. “We utilize physical testing to determine where a patient’s weak or damaged areas are, this allows us to re-test and determine if there has been improvement and how much,” says Dr. Kwast.

In addition to chiropractic care, i-Chiro Clinics offer a wide range of complementary therapies for pain relief and pain management, including orthotics, nutritional counseling and detox weight loss, strength and conditioning, and rehabilitation exercises.

The North Grand Rapids office of i-Chiro Clinics is located at 4150 E. Beltline Avenue NE in Grand Rapids. For more information, call 616-447-9888. The South Grand Rapids office is located at 6750 Kalamazoo Avenue SE, K in Grand Rapids. To reach this office, call 616-656-1830. For more information about i-Chiro Clinics and its services, go online to http://www.ichiroclinics.com. Follow the clinics on Facebook at http://www.facebook.com/iChiroClinics or on Twitter at http://www.twitter.com/iChiroClinics.

About the Award and Sponsors:

This is the sixth year Talk of the Town News has honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.

For more information about the award or its sponsor, please contact Talk of the Town News at 877-498-6405 or go online to http://www.talkofthetownnews.com.

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Jamie Rawcliffe
Talk of the Town News
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