Multichannel communication is big for 2014 and small businesses shouldn’t be restricted due to cost of new technologies.
(PRWEB) February 10, 2014
WhosOn, award-winning live chat software provider, has recently launched new affordable pricing packages for small to medium-sized businesses. In addition to their Enterprise product – aimed at larger businesses, they now offer small business packages with differing levels of features available.
By offering a Live Chat feature online, small business owners can head off the competition and convert visitors into customers at an affordable price. It lets them to engage with their customers online, offer help and increase overall customer satisfaction levels, conversions and retention rates.
The new packages give pricing flexibility and won’t eat into the yearly marketing spend, so no need to wait until 2015 to start benefiting from increased conversions.
WhosOn now offer three packages with differing levels of features available. Choose from a Basic Edition which allows up to three users, unlimited pre-written responses and simultaneously track up to 25 sessions at once. The Standard Edition incorporates features such as custom chat surveys and allows you to dynamically invite your visitors to chat. The Professional Edition gives access to up to 10 users and allows integration with your internal CRM plus a host of extras.
Stephen Parker, CEO Parker Software, commented: “You don’t have to be a big business owner to have big sales. We wanted to allow smaller online companies to open their digital footprint and gain more from their online services. Multichannel communication is big for 2014 and small businesses shouldn't be restricted due to cost of new technologies.”
Live Chat Software is not only about business to customer interaction, this clever software is equally as important in understanding a business’s customer base and buying behaviours. The analytical suite offers up to 80 different reports giving users the extra tools to optimise their website based on the results from tracking customer journeys. Everything a small business needs in one simple package.
To find out more about Live Chat for small business and its benefits, visit http://www.WhosOn.com and chat live to a representative today.
PARKER SOFTWARE LIMITED
Parker Software is a UK based independent software house. Established in 2003 with offices in the USA and the UK. Parker Software develops innovative software aimed at online businesses.
Two flagship products are developed: "WhosOn", visitor tracking and live chat solution and "Email2DB", an email parser and business process automation solution.
Parker Software's products are used by thousands of businesses, large and small, in all parts of the world. WhosOn Live Chat is sold both to end users and to hosting businesses. Parker Software is a privately held company, and all products are owned, developed & supported from offices in the UK and USA.
Tara Burton, Marketing Executive
Tel: +44 (0) 1782 822577
Parker Software Limited, Victoria Business Park, Prospect Way, Stoke-on-Trent, ST8 7PL