"We have been fortunate to have kept much of our core staff and clients; this is a tribute to our strong fundamental values and a sense of solidarity and camaraderie throughout each department," said Anthony Loiacono, President, Sales & Marketing.
Merchantville, NJ (PRWEB) February 11, 2014
Global Exchange Group, a division of Cambridge Mercantile Group and leading provider of international payment and automated payables solutions, is pleased to celebrate their 20th anniversary in business. For two decades, servicing the foreign exchange and international payments needs of professional firms has remained Global Exchange’s core focus. The company’s commitment to customer service has attracted many high-profile clients throughout the years, including 25 percent of the top AmLaw 100 and 500 firms in the world.
Founded in 1994 by Co-Presidents Frank Signorello and Anthony Loiacono, Global Exchange Group’s initial strategy was to provide international payment processing for corporations and law firms, and back-office foreign exchange for small financial institutions. As the years progressed, the company evolved from a foreign exchange trading firm into an international payments solutions company, offering innovative products such as Automated Payables Solutions (APS), a solution designed to eliminate costly checks in the workplace.
In 2012, Global Exchange Group made the transition from its holding company, Fulton Bank, N.A., to become part of an internationally-based global payment and risk management solutions provider, Cambridge Mercantile Group. With Cambridge’s 20-year history and well established global footprint, Global Exchange was able to expand seamlessly into the UK and European market in 2013, with the Canadian market expansion already well underway.
Since its inception, a core value of Global Exchange is the retention of knowledgeable and dedicated employees. The company boasts a stellar employee satisfaction rate, a key contributor to a 99 percent client retention rate over the past 10 years.
“We have been fortunate to have kept much of our core staff and clients; this is a tribute to our strong fundamental values and a sense of solidarity and camaraderie throughout each department,” said Anthony Loiacono. “We built this company with a strong focus on simplifying international payment processing, and we continue to evolve with the ever-changing needs of organizations, primarily in the legal sector. Global Exchange has survived the numerous economic highs and lows and I am convinced it is a result of the Company’s overarching mission of complete customer satisfaction, while updating technology and methodology as company models change. We look forward to many more years of success.”
Over the course of 20 years, the company has reached many milestones; a major achievement includes the processing of 1.1 million invoices. This accomplishment was achieved by the efforts of an outstanding operations and support team under the leadership of co-founder Frank Signorello.
“When we founded Global Exchange in 1994, we developed many processes from the ground up and improved upon them as we went along,” said Mr. Signorello. “From currency trading to risk management, data delivery and overall operations, the one thing that remains the same is our dedicated and knowledgeable team which is the backbone of all that we do. Our success as a business for 20 solid years could have never occurred without our people; and that’s a fact.”
In its banner year, the company plans to launch a Blog as an avenue to share best practices and international payment based knowledge, in addition to increasing Global Exchange’s presence on the web via social media. The organization also looks to build a virtual user group where customers can share their own best practices with fellow users. In addition, the company will continue to solidify its presence in the U.K. and European markets.