Having the right case management software means that we will be able to extend our service level, and the whole customer experience, ahead of our already very high standards.
(PRWEB UK) 11 February 2014
Ambitious injury claim litigation practice, Garvins Solicitors LLP, is implementing the Proclaim Case Management Software solution from Eclipse Legal Systems.
The Manchester-based practice specialises in road traffic and injury claim litigation, providing assistance and medical rehabilitation for clients involved in non-fault accidents. Garvins is experiencing an increase in new injury claim cases and has ambitious expansion plans to take advantage of the changing face of the personal injury marketplace.
Garvins is taking the Proclaim Personal Injury Case Management solution across the entire practice. Users will also have instant desktop access to Proclaim's A2A (Application-to-Application) tools for processing Portal claims for both RTA (Road Traffic Accident) and EL / PL (Employer Liability / Public Liability).
In addition, Garvins is also implementing the Proclaim Lite solution for staff members whose requirements are focused more around time recording and data storage, rather than process management and document creation.
Craig Budsworth, Partner at Garvins and also Chairman of MASS (Motor Accident Solicitors Society) comments:
"Recent legislative changes have restructured the personal injury industry, and in some cases made access to legal assistance more complex for claimants. It has therefore never been more important for solicitors to make the process as transparent, available, and caring as possible.
"Having the right case management software means that we will be able to extend our service level, and the whole customer experience, ahead of our already very high standards. This is imperative if firms are to thrive in the new legal landscape."