Controlling the entire deployment lifecycle ensures that our customers’ transition to ShoreTel Sky is smooth and productive from day one
Chicago, IL (PRWEB) February 21, 2014
Converged Technology Professionals, a long standing reseller within the ShoreTel Champion Partner Program, announced today it is now offering ShoreTel Sky® solutions to its customers, joining the Enabled tier of the Champion Partner Program - Cloud track. ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple™ phone systems and unified communications solutions, recently expanded its innovative Champion Partner Program with a focus on cloud communications.
The Champion Partner Program is designed to enable solution providers with UC expertise to provide leading cloud-based, end-to-end solutions to their customers and prospects.
“ShoreTel recently announced the addition of cloud tiers to the Champion Partner Program that enable our channel partners to take advantage of one of the fastest growing communications segments,” said Heather Bennett, vice president of worldwide channel programs and sales enablement at ShoreTel. “We’re pleased that Converged Technology Professionals is one of the first to expand their portfolio into the cloud. They have a commitment to sales and technical training, infrastructure development, and a focus on customer service.”
“As a ShoreTel Sky Enabled Partner, CT-Pros can leverage our extensive experience and expertise in the installation and training of new ShoreTel Sky accounts. Controlling the entire deployment lifecycle ensures that our customers’ transition to ShoreTel Sky is smooth and productive from day one,” said Eric Peterson, President of Operations at Converged Technology Professionals, Inc.
Since ShoreTel’s first product shipment in 1998, customer satisfaction has been a top business priority, and ShoreTel partners are required to adhere to it as a primary business value. Customers who purchase ShoreTel solutions rank their product above other manufacturers for technology, ease of use, management, customer service, solution experience, product features, and performance. Converged Technology Professionals is committed to satisfying future customers, helping contribute to ShoreTel’s world-class satisfaction scores.
About Converged Technology Professionals
Converged Technology Professionals, with offices in Chicago, Crystal Lake, Milwaukee, and Indianapolis, is a nationally-recognized, award-winning unified communications and mobility solutions provider for ShoreTel, based in the Midwest and serving a wide range of organizations from medium-sized businesses to multi-site large enterprises for their mobility, voice, and data needs. CT-Pros’ best-in-class customer service combined with ShoreTel’s UC and mobility solutions assist companies within a multitude of vital industries -- including healthcare, financial services, manufacturing and the public sector -- meet their constantly-evolving technology needs. CT-Pros offers cloud-communication VoIP services with ShoreTel Sky, giving smaller companies the same enterprise telephony services as a premise based solution. The company has a customer base spread over six continents and is one of the fastest growing VARs in the United States with last year’s annual sales growth of over 200 percent.
About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit http://www.shoretel.com.
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