London (PRWEB UK) 12 February 2014
Avoka, an innovative customer experience management company specializing in data collection and transaction management (DCTM), today, at FinovateEurope 2014, showcased Avoka TransactWeb, the customer transaction experience game changer that transforms paper, PDF and web forms into Multi-Channel SmartForms.
As the leading multi-channel data collection and transaction management system, Avoka TransactWeb transforms mobile-unfriendly, painful-to-fill-in, hard-to-maintain and channel-constrained paper, PDF and web forms—such as account opening forms and loan applications—into mobile-optimized, easy-to-fill-in, fast-and-agile-to-maintain, high-quality-data Multi-Channel SmartForms.
With Avoka TransactWeb, customers can start, stop and finish a single transaction across all channels—branch, call centre, web, mobile—without interruption. For financial institutions, Avoka TransactWeb is a true game changer.
Last year alone, Avoka TransactWeb helped banking, wealth management, insurance, education, utilities, and government organizations improve their customer transaction experience by 130%, by offering the convenience to transact seamlessly via more channels, lowering form abandonment rates and accelerating response times.
Avoka was handpicked to demo Avoka TransactWeb at Finovate Europe 2014, a two-day showcase of cutting-edge financial and banking technology innovations from established companies and startups, held in London, February 11-12, 2014.
Avoka is one of the world’s leading customer experience management companies, specializing in data collection and transaction management (DCTM). Avoka’s DCTM products are used by the world’s largest organizations to transform their business-critical data collection applications and forms into easier-to-use, fast-and-agile-to-maintain, mobile-optimized and multichannel-ready Digital SmartForms, without having to spend time and money on custom coding. Avoka powers more than 16,000 Digital SmartForms for banking, insurance, healthcare, construction, energy, mining, education companies and government organizations worldwide, capturing and delivering over 100 million business-critical customer transactions each year into back-office ERP, BPM, ECM and CRM systems. Avoka has operations in the US, Europe and Asia-Pacific. Learn more at http://www.avoka.com.