“VictorOps leverages the power of Continuous Partial Attention for good in DevOps - enabling Dev and Ops teams to stay connected and make being on-call suck less for everybody,” said Todd Vernon, CEO and co-founder of VictorOps.
Boulder, CO (PRWEB) February 12, 2014
Coming into 2014 with momentum from a successful fourth quarter of 2013 and Series A funding, VictorOps is tackling the problems facing DevOps teams by taking a cue from social media. Today the company announced the general availability of its alerting and collaboration platform with nearly 200 companies coming out of beta.
This age of continuous software deployment means that larger and larger numbers of development and IT professionals have to be engaged around-the-clock to solve outages and performance issues. For example, a developer responsible for the most recent code change might need to collaborate with the on-call Operations person to resolve a middle-of-the-night problem.
VictorOps platform addresses this challenge by applying the social media principle of Continuous Partial Attention - the process of paying simultaneous attention to a number of information sources but without being 100% committed. Using VictorOps platform, an extended team of developers and operations can stay engaged as needed, boosting collaboration and speeding time to resolution.
“It isn’t just about alert monitoring anymore. Around 70% of an average outage is spent on finding the person with the right knowledge and working together to solve the problem,” said Todd Vernon, CEO and co-founder of VictorOps. “VictorOps leverages the power of Continuous Partial Attention for good in DevOps - enabling Dev and Ops teams to stay connected and make being on-call suck less for everybody.”
General availability features of VictorOps platform include:
On-call schedule management - Users are alerted when and how they want by customizing personal notification policies. Manage teams, on-call rotations and notifications.
Alerting and escalation - When an alert becomes critical, VictorOps makes sure the right person knows about, and that the entire team is up-to-speed on the status.
Incident management - Users get alerted their way. Additional team members can be added through Twitter-like @ mentions to automatically have situational awareness of the incident and everything leading up to it. Swap on-call on the fly and everyone can see the change.
DevOps timeline - VictorOps digests all of the data from existing monitoring systems into a timeline feed so users know the health of their infrastructure at a glance. See what’s up with the team and what they’re talking about.
Team collaboration - By pulling in team members who know how to solve the problem faster, users reduce time-to-resolution and get back to their life.
Fault tolerance - VictorOps is engineered from the ground up for availability, from its redundant network switches to clustered application code. The company’s service is hosted in a state-of-the-art, Tier III Design Certified data center with industry-leading colocation service level agreements. Coming in Q1, VictorOps will run in multiple data centers for even greater reliability.
VictorOps is the world’s first collaborative platform designed for DevOps teams that combines the power of people and data to solve IT problems in real-time. The VictorOps platform seamlessly orchestrates team situational awareness, incident creation, escalation, notification, and remediation with team members regardless of physical location or time of day. Privately held, VictorOps is backed by Costanoa Venture Capital and Foundry Group. For more information, visit http://www.victorops.com and follow the company on Twitter @GoVictorOps.