Step One Grievance is designed for smaller Union Locals with less than 1000 members. Still a robust and sophisticated Grievance Management Solution, the appeal comes down to not having to pay for functionality or flexibility Locals do not need.
Copiague, NY (PRWEB) February 18, 2014
Union Built PC has announced that it will partner with Step One Business Services to offer a new product in the Grievance and Arbitration Management space in 2014. In addition to Union Built PC’s highly successful Grievance Manager Application, Union Built PC will now offer a cheaper, lighter alternative called Step One Grievance designed specifically to meet the needs of Union Locals with less than 1000 members.
The two products address different markets and needs; with Grievance Manager Applications designed and coded for specific client needs and CBAs versus Step One Grievance systems, a ready-made cloud product with back-end configuration and no barrier to entry.
Union Built PC’s Program Director, Barry Diederich, works with both products:
“Grievance Manager is a powerful product because each implementation is designed and coded to custom specifications, so there are literally unlimited possibilities that we can build for any set of rules, requirements or preferences.”
“Step One is a different animal, designed for smaller locals whose budget cannot accommodate that kind of glove-fitted product. However, it can still be configured into any number of input screens and field configurations, deliver strong reporting and basic email notification features with very quick and easy setup. For smaller Union locals, the appeal comes down to not having to pay for more functionality or flexibility than they need,” Diederich continues.
Although the two products differ in capabilities and pricing, one thread common to both is customer service.
Pete Marchese, Director of Operations at Union Built PC says:
“With Grievance Manager, we’ve always been focused on understanding each client and their needs; the work process, the information flow and anything else that’s relevant to the client. The Step One product will work the same way. It’s not just an online tutorial that abandons the client after setup. It’s a real person, on the phone, listening to and addressing the issues and concerns of the client. A common offering to both products.”
Step One Grievance features include up to 10 users, file uploads and storage, screen-level user permissions, search by any field combination, email notifications on deadlines, and reports with counts per any grouping criteria.
Step One Grievance works with all major device types. There is also an accompanying smart phone app. The SaaS (software as a service) is billed as a monthly subscription with fees beginning at $49/month inclusive of setup and consultation.
For more information on Step One Grievance, visit: http://unionbuiltpc.com/stepone/.
For information on Step One Grievance, Grievance Manager or to inquire about customized IT solutions for your Labor Union visit http://www.unionbuiltpc.com, call (877) 728-6466 or email sales(at)unionbuiltpc(dot)com.
For more information:
Official Union Built PC Website:
Union Built Step One Grievance:
Union Built Step One Grievance Brochure:
Union Built PC Grievance Manager:
Union Built PC on Facebook:
Union Built PC on Twitter:
About Union Built PC Inc.
Union Built PC Inc. has been serving the IT needs of Labor since 2001. Union Built PC’s mission is to “organize” Labor and help them “excel in everything they do.” Union Built PC believes their success is based on products and services that have been developed by Union Members and customized to meet the specific needs of their Labor Union Clients. That’s why every member of the Union Built PC team is a Union Member. Union Built PC’s innovative Grievance Manager Application, a custom tool that allows Labor Unions to manage their grievance process from start through arbitration, is fast becoming the Industry Standard. Union Built PC has singularly provided cutting edge IT innovations for Labor which allow Unions to bargain and represent their membership more efficiently.
With the new Step One Grievance Systems partnership and Step One Grievance offering, they have become an even more powerful, fully integrated service provider.