Tulsa, OK (PRWEB) February 13, 2014
Metro Appliances & More is the regional winner of the BSH 2013 Service Partner of the Year for the Southern region. Metro Appliances & More is being recognized for offering our valued customers exceptional levels of service throughout the entire year of 2013. The Southern Region covers Texas, Oklahoma, New Mexico and Arizona.
BSH Home Appliances Corporation has invited all of the regional winners to attend the USA-ASTI National Service Convention February 25th – March 1st in San Diego, CA, where each winner will be recognized and the national BSH 2013 Service Partner of the Year winner will be announced.
The judging criteria for this award includes: turnaround time for repairs without parts (days from when a customer calls to completion), turnaround time for repairs with parts (days from when customer calls to completion), average cost per call, average parts used, average time on a job, repeat service for call backs and customer surveys. Numeric values are assigned to each category and the winners are chosen from the ranking of those numbers.
BSH Home Appliances Corporation (BSH), headquartered in Irvine, Cali., is a wholly-owned subsidiary of BSH Bosch and Siemens Home Appliances Group based in Munich, Germany. BSH is the world's third largest leading manufacturer of high-end appliances and sells under the Bosch, Thermador and Gaggenau brands in the U.S.
Employee-owned Metro Appliances & More was originally formed as Metro Builders Supply in 1974 by Nick Stavros of Tulsa, Okla. Stavros began the company selling appliances out of his garage to builders. His vision continues as Metro Appliances & More is now recognized as one of the largest appliance dealerships of its kind in the nation. 2014 marks the 40th anniversary for Metro Appliances & More. For more information visit our websites MetroAppliancesAndMore.com and MetroOutdoorLiving.com.